Sales Coordinator

at  Faerch

Company Description
Faerch is a leading supplier of circular, rigid food packaging with integrated recycling capability. We serve food manufacturers, food service providers, and retailers around the world with our network of state-of-the-art production facilities across Europe and the US. Today, more than 5,600 employees are part of the Faerch Group. Faerch Group is part of the A.P. Moller Group.
Faerch is an international business, powered by strong people. We are passionate about our products and purpose to lead the food packaging industry into true circularity.
We hire to elevate. This means that we bring people in who share our dedication to raising the bar. People that continuously strive to develop.
Job Description

We are seeking a highly organised and efficient Sales Coordinator to join our team in Hämeenlinna, Finland. As a Sales Coordinator, you will play a crucial role in supporting our sales team and ensuring smooth operations of our sales processes and customer satisfaction.

• Order, certificate and technical specification related tasks between sales and our customers
• Daily contact with customers by tracking and tracing orders
• Forecasting and keeping our IT-systems updated
• Calculation of Sales Price Calculations (SPC) for the Area Sales Managers.
• Making offers for the Area Sales Managers.
• Create contracts based on input from the Area Sales Managers based on Faerch standard templates.
• Handling claims in cooperation with quality department and the Area Sales Managers.

QUALIFICATIONS

• Proven experience (2+ years) in a sales support or administrative role in the industry field.
• Strong organisational skills with the ability to manage multiple tasks and priorities
• Excellent communication skills, both written and verbal
• Proficiency in Microsoft Office Suite, particularly Excel and ability to learn new systems quickly. We run our ERP in Infor M3.
• Experience with Customer Relationship Management (CRM) software
• Demonstrated ability to work efficiently and meet deadlines
• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred)
• Ability to work collaboratively in a team environment
• Fluency in Finnish and English languages is essential
  Additional Information
  Working at Faerch, you will become part of an international group aiming to ensure a sustainable future by creating true circularity in food packaging. We are home to great people who are dedicated to achieving our purpose and elevating our business. We believe that your growth is vital to our success, and you can rely on us to invest in your professional and personal development.

• Order, certificate and technical specification related tasks between sales and our customers
• Daily contact with customers by tracking and tracing orders
• Forecasting and keeping our IT-systems updated
• Calculation of Sales Price Calculations (SPC) for the Area Sales Managers.
• Making offers for the Area Sales Managers.
• Create contracts based on input from the Area Sales Managers based on Faerch standard templates.
• Handling claims in cooperation with quality department and the Area Sales Managers