Sales Coordinator

at  Scene Ideas Inc

POSITION

We are looking for an experienced and well-organized Sales Coordinator to join our sales team. The successful candidate should have previous experience in a structured sales environment. The Sales Coordinator will report directly to the Director of Business Development working in conjunction with the Operations team to assist and support them with a myriad of sales related tasks. The Sales Coordinator will become the key liaison between our sales team and clients – existing and prospective. The Sales Coordinator should be a high energy, positive and enthusiastic team player who can thrive in a fast-paced live events-based business. This individual should be able to multi-task, think outside of the box, be proactive, and take initiative to get the job done. This position will primarily take place in our office however there may be requirements to work offsite at event job sites or client meetings as required by our projects.

SKILLS & EXPERIENCE REQUIREMENTS

• Minimum of five (5) years of professional experience in a similar position
• Proven experience in sales
• BA or BS in business administration or relevant field; certification in sales or marketing and / or working knowledge of live event or print industries would be assets
• Strong computer skills on PC including great working knowledge of Microsoft Office suite
• High aptitude for learning new computer programs / softwares
• Proficiency in English
• Excellent verbal and written communication skills
• Strong organizational and time management skills
• Capacity to establish priorities and work under pressure
• Flexibility and adaptability to changing workloads
• Excellent customer service skills
• Ability to liaise well with others and work within a team
• Aptitude for problem solving and attention to detail
• Ability to think critically and make sound decisions
• Ability to work and think independently without direct supervision
• A team player with a high level of dedication
• Willingness to work additional time where necessary to complete tasks and meet deadlines
• Must possess and maintain a valid driver’s license with clean driving record

• Work directly with the Director of Business Development to respond to all sales inquiries in a clear and timely fashion and direct those requests to appropriate parties / team members
• Follow up with clients and prospects to procure accurate information for all quotes and upcoming projects
• Setup complete dossiers for all quote requests
• Assist in the creation of quotes in our internal sales tracking software
• Handle the processing of all orders with accuracy and timeliness
• Assist the Director of Business Development in prioritizing quote requests and ensuring they are completed and forwarded to clients in a timely manner
• Assist Operations team as needed with sales forecasts and incoming projects to help mitigate scheduling conflicts
• Compile, communicate and schedule upcoming and reoccurring projects with team
• Maintain sales tracking documents in real time with accuracy
• Attend preliminary client meetings and initial site inspections
• Communicate with clients throughout the duration of the project
• Gather customer feedback and provide after-sales support when requested
• Sort and file all sales related documentation including quote requests, client documentation, renderings, job photos, etc.
• Contribute to a positive, professional and team-oriented atmosphere
• Other tasks as required