Sales Customer Service Associate

at  Rona

By joining the RONA family, you’ll enjoy many benefits, such as:

• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Opportunities for advancement within the company
• An employer that’s involved in the community
• Teamwork and ongoing training
• A comprehensive training program for all new hires
• A student incentive program
• And much more!

At RONA, over 22,000 employees let their passion blossom every day. Our teams from the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So if you’re looking to do what you love, we could be a perfect match.

THE QUALIFICATIONS WE ARE LOOKING FOR:

You are a good listener with strong analytical skills? Do you have sales experience and outstanding customer service skills? Then you have what it takes to be part of our team! Knowledge of our product and service offering will be considered an asset.
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status

• Greet customers warmly and ensure a good customer experience
• Assess customer needs and provide well informed and specialized advice about products
• Present merchandise (including through demos), emphasize item features, and recommend complementary items
• Support the merchandising of products in their department (e.g., displays, visual presentation, labelling, signage)
• Remain informed of new products and their technical applications
• Contribute to the achievement of sales targets
• Stay informed of promotions and flyers
• Work in accordance with the store’s policies and procedures on loss prevention and health and safety