Sales Development Representative

at  Smooth Commerce

About Smooth Commerce:
Smooth Commerce is at the forefront of digital transformation across various industries, including restaurants, hotels, c-stores, retail, sports, and marketplace platforms. As a leading B2B SaaS platform, we specialize in first-party white label web and app digital ordering, customer marketing, and loyalty systems. Our mission is to empower our clients to increase sales, reduce costs, and leverage data-driven insights. We pride ourselves on our innovative solutions and collaborative approach to meet the evolving needs of our clients across North America.
Role Overview:
We are seeking a highly motivated and detail-oriented Sales Development Representative (SDR) to join our dynamic sales team. This role is crucial for generating new business opportunities, nurturing leads, and supporting multiple campaigns across our diverse client verticals. The ideal candidate thrives in a fast-paced environment, excels in communication, and has a passion for driving growth.

Key Responsibilities:

• Lead Generation:
• Use exceptional interpersonal skills to generate demand through targeted communication (email, social networks, and phone outreach).
• Meet and exceed lead generation targets.
• Conduct research and analysis to identify potential prospects across restaurants, hotels, c-stores, retail, sports, and marketplace platforms.
• Lead Nurturing:
• Cultivate new relationships with leads to qualify them for the Business Development team.
• Nurture marketing-generated leads to convert them into opportunities.
• Utilize our CRM and sales automation platform to personalize outreach and track all pertinent information.
• Campaign Management:
• Manage multiple campaigns simultaneously across various client segments.
• Promote Smooth Commerce’s products, including digital customer programs for ordering (pickup and delivery), loyalty, and engagement.
• Collaborate regularly with Marketing, Technology, and Business Development teams.
• Collaboration:
• Host presentations and product demonstrations expertly.
• Work closely with internal teams to ensure alignment and successful execution of campaigns.

• Lead Generation:
• Use exceptional interpersonal skills to generate demand through targeted communication (email, social networks, and phone outreach).
• Meet and exceed lead generation targets.
• Conduct research and analysis to identify potential prospects across restaurants, hotels, c-stores, retail, sports, and marketplace platforms.
• Lead Nurturing:
• Cultivate new relationships with leads to qualify them for the Business Development team.
• Nurture marketing-generated leads to convert them into opportunities.
• Utilize our CRM and sales automation platform to personalize outreach and track all pertinent information.
• Campaign Management:
• Manage multiple campaigns simultaneously across various client segments.
• Promote Smooth Commerce’s products, including digital customer programs for ordering (pickup and delivery), loyalty, and engagement.
• Collaborate regularly with Marketing, Technology, and Business Development teams.
• Collaboration:
• Host presentations and product demonstrations expertly.
• Work closely with internal teams to ensure alignment and successful execution of campaigns