Sales Engineer - General Industry

at  KSB SE Co KGaA

• Prepare and submit regular sales reports, including updates on customer interactions, project progress, and market insights.
• Provide feedback to the Sales Senior Manager on customer needs and potential areas for product or service improvement.
• Develop and maintain a deep understanding of the company’s products, with a focus on pumps, valves, and related equipment for the General Industry (GIN) sector, including General Industry (GIN) and General Industry (GIN) applications.
• Provide technical consultations to customers, ensuring product solutions meet specific application requirements in the General Industry (GIN) segment.
• Assist in preparing detailed proposals, tenders, and technical quotations that align with customer specifications and budget.
• Support the Sales Manager in negotiations and contract reviews for key General Industry (GIN) projects.
• Identify potential customers within the General Industry (GIN) segment and build strong, lasting relationships with key stakeholders.
• Act as the primary point of contact for technical inquiries and ensure prompt and professional responses.
• Monitor and maintain regular communication with existing customers to ensure satisfaction and identify opportunities for repeat business.
• Collect and analyze customer and market data to identify new opportunities within the General Industry segment, including emerging trends and industry needs.
• Monitor competitor activities and provide actionable insights to adjust sales strategies and maintain a competitive edge.
• Utilize the company’s Customer Relationship Management (C4C) tool to manage leads, track opportunities, and ensure a systematic approach to sales.
• Collaborate with internal departments (e.g., Technical Sales Support, Order Processing, and Service Teams) to ensure smooth execution of customer orders and projects.
• Monitor the progress of assigned projects to ensure timely delivery and adherence to quality standards.
• Provide support during commissioning and post-sales activities to address technical issues and maintain customer satisfaction.
• Ensure adherence to all Quality, Health, Safety, and Environment (QHSE) procedures during sales and project activities.
• Promote a safety-first approach and ensure all solutions comply with relevant standards and regulations.

Please refer the Job description for details