Sales Engineer

at  MacStadium

Meet MacStadium. We build cloud solutions to simplify Mac for business. We actively participate in and influence the Apple ecosystem in a cool way and have been a part of it since day one. Developers and end users at leading tech companies, big enterprises, and small teams rely on MacStadium’s innovative solutions every day. We have a passionate team of hard working, hard playing professionals with a big, shared vision. Come join us as we grow again!

WHAT WE NEED:

We are currently seeking a highly motivated and knowledgeable Sales Engineer to join our team in the cloud software as a service (SaaS) industry. As a Sales Engineer, you will play a key role in driving sales by providing technical expertise and support to our clients. This is a fantastic opportunity for a dynamic individual who thrives in a fast-paced environment and possesses excellent communication and problem-solving skills.
As a Sales Engineer, you will be responsible for collaborating with the sales team to identify customer needs, demonstrating software solutions, and providing technical guidance throughout the sales process. You will also be responsible for conducting product presentations, managing customer trials, delivering technical proposals, and managing customer relationships. Travel will be required on occasion to customer locations as well as trade shows. Expect to be a star in our online podcast and social video productions! Additionally, you will work closely with cross-functional teams to ensure customer satisfaction and successful project implementation.
This role will report to the Senior Director – Customer Solutions and Emerging Technology and you must be located in the Greater London, England, United Kingdom area.

What you will be doing:

• Collaborate with the sales team to understand customer needs and demonstrate software solutions
• Provide technical guidance and support to clients throughout the sales process
• Conduct product presentations and deliver technical proposals to clients
• Manage customer relationships, ensuring high levels of customer satisfaction
• Collaborate with cross-functional teams to ensure successful project implementation
• Stay up-to-date with industry trends and competitor offerings
• Identify and cultivate new business opportunities

What Skills and Experience you need to have:

• Bachelor’s degree in Computer Science or a related field
• 3-5 years of Sales Engineer experience or in a similar technical sales role
• In-depth knowledge of computer software and technology solutions
• Strong presentation and communication skills
• Excellent problem-solving skills and ability to think creatively
• Familiarity with scripting and API experience
• Cloud Infrastructure experience with AWS, Azure, Google.
• Experience with Virtualization technologies such as VMWare, Tart, or other platforms.
• Familiarity with networking, firewalls, tunnels, mesh networking (Tailscale or Nebula).
• Apple ecosystem knowledge and experience
• CI/CD pipeline configuration and experience with tools such as Jenkins and Github Actions
• Ability to work independently and in a team
• We are a virtual team, ability to work in a remote environment is a must
• Strong organizational and time management abilities
• Willingness to travel as needed

MacStadium has a defined Information Security Policy and all employees are required to adhere to this policy and sign an acknowledgment and receipt of this policy upon hire.
All offers of employment are conditioned upon successful completion of a background screening process and all employees must comply with the immigration rules and laws in the jurisdiction in which he/she/they will provide MacStadium services.
MacStadium is an Equal Opportunity Employer. All applicants are considered without regard to race, color, ancestry, national origin, gender/gender identity, sexual orientation, marital and family status, religion and religious belief, age, disability, results of genetic information, and service in the military.

• Collaborate with the sales team to understand customer needs and demonstrate software solutions
• Provide technical guidance and support to clients throughout the sales process
• Conduct product presentations and deliver technical proposals to clients
• Manage customer relationships, ensuring high levels of customer satisfaction
• Collaborate with cross-functional teams to ensure successful project implementation
• Stay up-to-date with industry trends and competitor offerings
• Identify and cultivate new business opportunitie