Sales Engineer - Mexico

at  Trend Micro

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, world-leading global threat research and intelligence, and continuous innovation, our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints
With 7,000 employees across 65 countries, and the world’s most advanced global threat research and intelligence, Trend Micro enables organizations to simplify and secure their connected world.
TrendMicro.com
Position Summary:
The Sales Engineer in Trend Micro will be the technical bridge between our Sales Representatives and their System Integrators. The Sales Engineer will take ownership of the prime technical relationship with our System Integrators to help close business.

Responsibilities:

• Apart from being a technologist, you are expected to understand customer’s journey to create technical solutions.
• Obsessed with Customer Success during entire part of his experience journey.
• Apply strong problem-solving skills to design solutions that solves the customer problems.
• Demonstrate through Proof of Concept how to solve a customer challenge through Trend Micro technology.
• Work in a fast-paced environment under minimal supervision to provide detailed technical knowledge of Trend Micro products in the pre-sales context.
• Proactively own technical relationships with customers and System Integrators, while engaging internal Sales, Channel, and Partner Managers as needed.
• Understand emerging ecosystem of cyber security partners like System Integrators, SOC services, CSP (cloud service provider), MSSP, etc.
• Continuous self-improvement and learning to maintain current technical knowledge, participate in technical communities of interest.

Qualifications

• Strong communications skills with both technical and executive audiences.
• +4 years of experience delivering high-quality solutions with unique value to customers.
• Good understanding and knowledge of SOC operations, cyber risk, security analytics, CNAP, SASE and CASB.
• Experience working with security solutions like Firewall, Content Security, XDR, Intrusion prevention, SIEM and SOAR.
• Good written and spoken communication skills in English, the interviews will be in English.
• A strong interest in all aspects of cybersecurity and a passion for customer security.
• Knowledge and understanding on Microsoft O365, Azure, google, AWS services will be added advantage.

Desirable Experience:

• Certified Ethical Hacker (CEH) Certification.
• CompTIA Security+ Certification.
• Certified Information System Security Professional (CISSP).
• Experience and understanding of Incident Response.
• Experience and understanding of Cloud architectures. AWS Certifications are preferred.
• Ability to manage own time effectively is a requirement for success.

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity

• Apart from being a technologist, you are expected to understand customer’s journey to create technical solutions.
• Obsessed with Customer Success during entire part of his experience journey.
• Apply strong problem-solving skills to design solutions that solves the customer problems.
• Demonstrate through Proof of Concept how to solve a customer challenge through Trend Micro technology.
• Work in a fast-paced environment under minimal supervision to provide detailed technical knowledge of Trend Micro products in the pre-sales context.
• Proactively own technical relationships with customers and System Integrators, while engaging internal Sales, Channel, and Partner Managers as needed.
• Understand emerging ecosystem of cyber security partners like System Integrators, SOC services, CSP (cloud service provider), MSSP, etc.
• Continuous self-improvement and learning to maintain current technical knowledge, participate in technical communities of interest