Cochlear is the global market leader in implant hearing solutions. Cochlear’s mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.
The Opportunity
Join us on our journey to become a world class sales organisation. Cochlear now has a newly created opportunity for a Sales Excellence Manager to join our growing team and play a critical role in driving sales effectiveness, optimising performance and enhancing productivity across the Asia Pacific (APAC) region.
Reporting to the Director of Sales Excellence, APAC, This position partners closely with the APAC General Managers and Sales Directors, Regional Marketing and Clinical teams, and with Global and Regional Sales Excellence.
The Sales Excellence Manager is responsible for supporting the execution of strategic sales plans, managing and motivating the team to achieve sales excellence KPIs, and support product launch excellence. Further accountabilities include effective onboarding of the sales team; ongoing sales team and sales leader capability development across Cochlear sales methodologies and coaching; adoption of Salesforce Health Cloud, reporting dashboards, Field Plays, and other enablement tools; sales process adherence; cross-functional collaboration and alignment; and sharing and leveraging best practices.

Whilst no 2 days are the same, here are some of the things you will be responsible for:

• Develop and deliver effective sales training and enablement tools across the APAC Region.
• Optimise Salesforce Health Cloud implementation and adoption across APAC. optimising adoption of B2B and B2C sales processes and supporting capabilities within Salesforce Health Cloud.
• Collaborate with global and regional teams to optimise the sales process and manage sales performance.

About You. To be successful in this role, we are ideally seeking someone with the following skills and experience:

Minimum:

• Bachelor’s degree in business, marketing, or related field
• Minimum 5 years of experience in medical device, pharmaceutical or related sales role
• Previous experience in sales management, sales operations or sales enablement
• Strong experience in learning and development, including in identifying training needs, program design, facilitation, assessment, and evaluation
• Experience and expertise in implementing, maintaining, and improving sales processes, systems, and tools (including CRM, strategic account management, sales dashboards and reports etc.)
• Strong analytical and problem-solving skills
• Excellent communication, influencing and interpersonal skills

Ideal – The nice to haves!

• Up-to-date knowledge of contemporary training techniques
• Asia-Pacific experience

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

CochlearCareers

How we recognise your contribution
We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
For more information about Life at Cochlear, visit www.cochlearcareers.com
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We’re open to a conversation about what flexibility means for you.

• Develop and deliver effective sales training and enablement tools across the APAC Region.
• Optimise Salesforce Health Cloud implementation and adoption across APAC. optimising adoption of B2B and B2C sales processes and supporting capabilities within Salesforce Health Cloud.
• Collaborate with global and regional teams to optimise the sales process and manage sales performance