Key Responsibilities

• Manage customer enquiries by telephone, email and face-to-face.
• Understand customer requirements and recommend suitable construction-product solutions.
• Prepare accurate quotations, estimates and commercial tenders.
• Proactively follow up quotations and convert opportunities into confirmed orders.
• Develop relationships with retail, trade, contractor and commercial customers.
• Generate repeat business and identify cross-selling opportunities.
• Manage orders through to completion and keep customers informed throughout.
• Maintain accurate customer, quotation and sales activity within the CRM system.
• Contribute towards branch sales targets while supporting daily branch operations.
•