Sales Executive

at  CMC Markets

CMC are hiring! We have a permanent opportunity for a Sales Executive to join our Sales team, based in our Barangaroo, Sydney office. Please note that we operate onsite working and would need someone to come into our Barangaroo office 5 days per week.
Please note that this position is only open to Sydney based candidates with full, permanent working rights (Permanent Resident/Citizen).
CMC Markets is a global leader in CFD trading and share investing. Our vision is to provide the ultimate online trading experience so everyone can achieve their financial potential. Since our launch in London in 1989, we’ve expanded globally with offices across Europe and Asia Pacific. Over 1.2 million clients make 67 million trades with us every year, and we’re still growing.
The Premium Client Management Team (PCMT) is responsible for Sales and local business development and relationship management for all premium value clients. Within PCMT, there is a separate team, which focuses on on-boarding and servicing premium clients. This role will specifically focus on converting opportunities to new live trading accounts and proactively identifying high valued clients for our premium client facing team.

KEY SKILLS AND EXPERIENCE

• Excellent verbal and written communication skills
• 2+ years in outbound Sales (preferably Finance)
• Proven sales ability and skills to work with KPIs and targets
• Previous sales focussed senior role would be highly regarded.
• Demonstrates passion and enthusiasm for our products and services
• Operates with integrity and a highly client centric mind set, with an ability to build, influence and enhance strong and meaningful client relationships
• Ability to work effectively as part of a team
• Intermediate knowledge/experience of financial markets
• Expert knowledge of platform and products highly regarded
• Undergraduate degree in relevant discipline desirable (Business, Finance, Economics etc.)

• Adhere to and achieve consistent monthly KPI targets (such as conversion rate, outbound call numbers etc…)
• Identify sales opportunities where possible – contacting leads via outbound calling/email/seminars
• Provide excellent and high calibre client service to ensure a positive client experience
• Proactively identify and cross sell additional products and services to existing clients
• Proactively identify opportunities to improve the client experience
• Proactively respond to and manage inbound client queries professionally and efficiently
• Act as a brand ambassador in all client interactions
• Take ownership for ensuring accurate client information is recorded in relevant internal systems (e.g. CRM) in a timely manner.
• Escalate all relevant client issues to appropriate levels to ensure a consistently high level of client service
• Effectively deal with client queries - focussing on getting it right first time
• Ensure compliance with RG146 certification, including annual CPD points
• Always act with integrity in every aspect of the role (on-boarding, branding, client communications etc…)
• Provide proactive and timely support during the client on-boarding process
• Other duties if required.