Sales Executive - Customer to Pay Team (40 hours per...

at  CET Careers

ABOUT US

Working for CET is many things – exciting, challenging, rewarding - but it’s never dull. You will work with a diverse mix of people in a buzzing atmosphere and be part of a welcoming, inclusive community.
CET are a leading Claims Assistance business within the UK partnering with some of the largest insurers and underwriters to provide first class customer journeys. The customer journey consists of answering a home emergency call via the CET call centre, validating and deployment of the claim via a market leading technology platform to a nationwide network of contractors.
The business answers over one million phone calls a year and completes circa 145k of jobs within customer homes.

ESSENTIAL AND DESIRABLE SKILLS

• Sales experience is desirable but not essential
• Must be able to demonstrate good time management and organisational skills to ensure work is delivered within specified timescales
• Excellent communication skills
• Excellent customer service skills
• Positive can-do attitude
• Ability to build excellent stakeholder relationships across business
• Ability to work in a confidential manner
  We all have different skills here at CET and that’s what makes us stand out. We all take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future
  CET is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments or flexible working options required during the application and assessment process, and upon joining u

THE JOB ROLE

We are looking to recruit a dynamic and motivated Sales Executive to join our team.
The role involves dealing with inbound calls from customers regarding private works, proactively calling potential customers to increase revenue, and identifying new business opportunities.
The successful candidate will be responsible for meeting sales KPI’s, processing sales orders, upselling additional services and products, and effectively managing customer databases. The role also requires handling difficult customers and performing general office administration tasks.
Our team values a positive and collaborative work environment. If you are passionate about sales and customer service and have a positive attitude and want to join a dynamic and innovative team then please apply

ROLE AND RESPONSIBILITIES

• Handling inbound calls from customers providing sales and technical information
• Proactively calling customers and potential customers
• Identifying new business opportunities
• Meeting sales KPIs
• Dealing with general enquiries
• Processing sales orders using industry software
• Using systems to effectively manage your customers and leads
• Upselling additional services and products
• Updating databases
• General office administration
• Help in other departments during busy times
• Successfully handling difficult customers
• And other activities that the company requires