Sales Executive

at  F1 Arcade Kings Cross

F1™ Arcade is a global venture in partnership with Formula One. After opening two hugely successful venues in the UK, we’ve now turned our sites on the US and have just launched our third venue in Boston Massachusetts with a further site in the US opening towards the end of 2024.
Our mission is to ‘create the most memorable & competitively thrilling hospitality experiences, globally.

KEY REQUIREMENTS:

• A genuine passion for our Company core values: Pursuit of Excellence, Positive Energy & Conscious Integrity
• A sales driven individual with an outgoing, bubbly and positive personality
• Highly motivated to meet and exceed targets
• Natural ability to sell products enthusiastically
• Ability to communicate effectively
• Exceptional customer service skills
• Outstanding organizational and administration skills with a superior attention to detail
• A self-starter with strong time management and multitasking skills
• Ability to build rapport quickly and create professional, sustainable relationships
• A proven ability to think and act with speed and efficiency in a fast paced, high pressured, high volume environment

DESIRABLE SKILLS / EXPERIENCE:

• A background in developing corporate client relationships at senior management level
• A strong understanding of the hospitality industry
• Previous experience in B2B sales
• Experience in competitive socialising concepts
• Experience using CRM and Enquiry Management & Booking systems

• Managing a high volume of inbound enquiries from start to finish
• Ensure guests receive the ultimate Formula One experience by offering the most appropriate products and setup available based on their requirements
• Maintain a high level of customer service and increase guest satisfaction, ensuring a smooth and premium customer journey
• Maximise revenue by converting enquiries, recognizing business prospects and upselling a every opportunity.
• Build an excellent relationship with the Operations team who you will be working closely with daily.
• To have an in-depth knowledge and understanding of the operation of the business and the products on offer.
• Liaise with clients to coordinate corporate or social events, building rapport and creating professional relationships
• Ensure every detail of a customer’s reservation has been accurately recorded following established procedures
• Occasionally conduct proactive sales, targeting UK businesses with a view to promote and pro-actively sell venue event services
• Generate new business leads
• Organise, plan and manage site visits and FAM trips when necessary.