Sales Lead & Admin Support

at  The Emirates Group

Job Purpose: Emirates SkyCargo is a world-class air cargo carrier, with a vast network of destinations, cutting-edge facilities, and a focus on innovation, efficiency, and sustainability.
As a Sales Lead & Admin Support you are responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.

In this role, you will:

• Performs defined procedures and processes with accuracy and completeness.
• Ensures time commitments and deadlines are met.
• As required. May make decisions relating to procedural checks, including situations where the outcome is not clearly indicated.
• Investigates and resolves problems or exception situations using systems or equipment, as appropriate.
• Act as the focal point for specific types of resolutions within the department and across other teams.
• Makes decisions based on clearly defined criteria and escalates others as appropriate to senior members.
• As required, evaluates options, escalates and gains approval for solutions that are outside of established parameters. Supports implementation of corrective actions.
• Uses appropriate communication methods to understand and share information with customers, team members and other departments.
• Ensures ongoing compliance with defined Company processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensures required approvals are sought throughout Process.
• Validates or completes accurate and timely reporting. Supports/researches relevant data and collates for analysis and interpretation.

QUALIFICATIONS & EXPERIENCE: TO BE CONSIDERED FOR THE ROLE, YOU MUST MEET THE BELOW REQUIREMENTS:

• 3 plus years experience in Commercial, Marketing. Experience working within a commercial team.
• Experience in Administrative tasks, Sales system, Sales reporting.
• Planning & Organizing Skills, Interpersonal Skills.
• Good Mircosoft Office & PC Skills.
• Written & Verbal Communication Skills
  Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section

In this role, you will:

• Performs defined procedures and processes with accuracy and completeness.
• Ensures time commitments and deadlines are met.
• As required. May make decisions relating to procedural checks, including situations where the outcome is not clearly indicated.
• Investigates and resolves problems or exception situations using systems or equipment, as appropriate.
• Act as the focal point for specific types of resolutions within the department and across other teams.
• Makes decisions based on clearly defined criteria and escalates others as appropriate to senior members.
• As required, evaluates options, escalates and gains approval for solutions that are outside of established parameters. Supports implementation of corrective actions.
• Uses appropriate communication methods to understand and share information with customers, team members and other departments.
• Ensures ongoing compliance with defined Company processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensures required approvals are sought throughout Process.
• Validates or completes accurate and timely reporting. Supports/researches relevant data and collates for analysis and interpretation