Sales Lead Development Representative II

at  Thermo Fisher Scientific

ABOUT US:

Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges.

EDUCATION

• Bachelor’s Degree or equivalent experience required.
• Preferably in business, marketing, or related field.

EXPERIENCE

• Demonstrated experience in process improvement implementation to drive operational efficiencies.
• 1 year of successful sales experience selling services, apparatus, or supplies preferred.
• Minimum 1 year of customer service experience; addressing customer needs and providing outstanding service.
• Proficient telephone, email, and video-conferencing communication.
• Strong data analytic skills and familiarity with Microsoft Excel.
• Ability to effectively learn and use online CRM tools, such as Salesforce.com.
  Join Thermo Fisher Scientific and enjoy a competitive salary, an annual incentive bonus, 401K with company match up to 6%, tuition reimbursement, and a range of other employee benefits.

WHAT YOU WILL DO:

Reporting to the Sr Manager, Laboratory Equipment Contract Sales, you will play an important role in driving sales for our Laboratory Equipment Division with the following key responsibilities.

KEY RESPONSIBILITIES:

• Through your outstanding telephone and email communication, you will sell non-contract service products such as parts, billable repair, and compliance services; applying discounting and approval guidelines to convert quotes into bookings.
• Collaborating with Tech Support/Field Service to update services quotations as needed to fully meet customer needs.
• Initiating calls and emails to customers regarding campaigns, promotions, leads, and new product/services offerings.
• Identifying service contract opportunities/leads and collaborating with the Territory Manager to convert billable leads into service contract bookings.
• Developing a strong understanding of the products and services available for sale and the customer base to achieve sales and revenue growth.