Sales Manager

at  Best Western Plus Chateau Fort St John

The ideal candidate is a results-driven professional with a proven ability to develop and execute successful sales strategies. This individual should have extensive experience in the hospitality industry, excellent communication skills, and a deep understanding of market trends and client relationship management.

KEY SKILLS:

1. Sales Expertise: Proven ability to generate leads, close deals, and meet or exceed revenue targets.
2. Customer Relationship Management: Skilled at building and maintaining long-term client relationships.
3. Communication: Excellent verbal and written communication skills for effective client interactions and team collaboration.
4. Negotiation: Strong ability to negotiate rates, packages, and contracts that benefit both the hotel and the client.
5. Market Analysis: Knowledge of market trends, competitor activity, and customer preferences.
6. Tech-Savvy: Proficiency in CRM software, hotel property management systems, and sales analytics tools.
7. Time Management: Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
8. Problem-Solving: Quick thinking to address client concerns and operational challenges.
9. Hospitality Knowledge: Understanding of hotel services, room types, event spaces, and F&B operations.

JOB DESCRIPTION:

The Hotel Sales Manager is responsible for driving revenue growth by developing and executing sales strategies, building client relationships, and coordinating with other hotel departments to ensure guest satisfaction and business success.

QUALIFICATIONS

• Bachelor’s degree in Hospitality Management, Business, or a related field.
• At least 5 years of experience in Sales (or two years in a Hotel)
• Proven track record of meeting or exceeding sales targets.
• Familiarity with hospitality software (Visual Matrix is advantage, but not essential).
  Job Type: Full-time
  Pay: $50,000.00 per year

Additional pay:

• Bonus pay

Benefits:

• Discounted or free food
• Extended health care
• Flexible schedule
• Life insurance
• On-site gym
• On-site parking
• Work from home

Flexible language requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Fort St. John, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have a vehicle?

Experience:

• Sales: 2 years (required)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (required)

Willingness to travel:

• 25% (required)

Work Location: Hybrid remote in Fort St. John, BC
Application deadline: 2025-01-31
Expected start date: 2025-02-0

1. Sales and Revenue Generation:

• Develop and implement sales strategies to achieve revenue goals.
• Identify and pursue new business opportunities in corporate, leisure, and group segments.
• Create attractive packages and promotions to maximize room occupancy and event bookings.

1. Client Relationship Management:

• Maintain strong relationships with existing clients to ensure repeat business.
• Conduct regular client meetings, site visits, and presentations to promote the hotel’s offerings.

1. Market Analysis and Strategy:

• Analyze market trends and competitor performance to adjust sales strategies.
• Research and identify new target markets and emerging opportunities.

1. Team Collaboration:

• Work closely with the head office Sales team

1. Contract Negotiation and Reporting:

• Negotiate contracts with clients and ensure compliance with hotel policies.
• Prepare and present weekly and monthly sales reports to senior management.

1. Event Coordination Support:

• Assist clients with event planning and ensure smooth coordination with operations staff.
• Oversee the execution of events to ensure customer satisfaction.