Sales Manager, Downtown Hotel Collection

at  Silver Hotel Group

Silver Hotel group is currently recruiting a Sales Manager for our Downtown Hotel Collection!
The Sales Manager is responsible to negotiate and contract new/repeat business by prospecting, doing sales calls, and networking to generate, business for our collection of hotels in downtown Toronto while achieving guest satisfaction and soliciting past and new business to exceed revenue goals as assigned. The individual will serve as a leader within the Group team, enhancing departmental effectiveness to achieve revenue goals while developing their skill set with a deeper understanding of all sales segments and revenue management.
The Sales Manager is responsiblefor group business, meetings, and conferences, bust also the coordination with clients and the hotel departments to ensure successful events.
As a Sales Manager with the Downtown Sales Collection Team, you will work closely with the hotel teams to deliver exceptional guest service and strong financial results. You will also participate in the sales and marketing efforts within the properties.

ABOUT US

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional

• Achieve revenue targets with a focus on growth and development for Downtown Hotel Collection.
• Solicit, negotiate, and close new and repeat business through various efforts (outside sales calls, telemarketing, mailings, referrals, networking, etc.) to maximize revenue to meet or exceed goals.
• Participate in annual business planning, strategy, and tactical planning.
• Submit weekly sales action plan to Regional Sales Director – Downtown Hotel Collection for the coming week outlining sales activities and results from previous prospecting activities (Delphi report).
• Keep current on all service offerings, marketing programs, and overall property updates for each hotel.
• Respond to all assigned leads and customer queries promptly and professionally.’
• You have charisma and a “can do” attitude that engages people to want to do business with us.
• You have attention to detail and are self-motivated.
• You’re open to new thoughts and ideas and enjoy working with people.
• You bring a new perspective and “out-of-the-box” ideas to the position.
• Distribute and share uncovered leads / relevant contacts.