Sales Manager

at  IKEA

WHY WE WILL LOVE YOU

You love to lead and inspire teams to achieve sales success! You enjoy exceeding sales goals and giving customers an enjoyable time at our stores.

QUALIFICATIONS

• HS Diploma, GED, or equivalent
• Bachelor’s Degree preferred
• Minimum 3 years of experience in retail leadership
• 3-5 years of experience working in a customer-oriented retail industry
• Proven record of consistently meeting agreed budgets and goals and working on plans over a number of years
• Experience leading and managing a team, preferably gained in a customer-oriented service or retail environment
• Experience working in a fast-paced environment Requirements
• Travel is less than 5-25% (1 day per week on average)

• Secure competent and high-performing teams and leaders who inspire and empower every co-worker to recognize and understand their contribution.
• Identify and develop the many talents within the department to secure succession planning.
• Ensure your shopkeepers have the right number of co-workers in the right place at the right time to run their shops successfully and ensure their co-workers are ready and available to serve customers and help them buy.
• Secure a consistent, seamless positive customer experience through all channels by ensuring that your department is always striving to fulfill the three IKEA customer motivators: “Is it worth it?”, “Can I trust IKEA”, “Is there something for me?
• Define clear goals, follow up your financial and sales goals, KPIs and costs, and take action on deviations. Motivate and develop team members by agreeing on clear goals and expectations and conducting follow-ups.
• Deliver and lead the commercial action plan for your store; taking input from the team and the matrix manager to ensure the department supports the achievement of the agreed goals for the country, maximizes sales and generates sustained long-term profitability.
• Secure successful implementation of country priorities and the sharing and implementing of good solutions.
• Ensure your shopkeepers understand the multichannel retail environment they are working in and know how to use this in the best and most commercial way for different customers.
• Analyze the qualitative performance of your store using IKEA research tools to improve the IKEA mechanical sales system and easy buying process through all channels.