Sales Manager

at  Lookers plc

HOURS OF WORK: (44) MONDAY TO FRIDAY 09:00 TO 18:00 (WITH ONE DAY OFF), SATURDAYS 09:00 TO 17:00 AND SUNDAYS 10:00 TO 16:00 (ON ROTA BASIS)

A rare and exciting opportunity has become available at Lookers St Helens Vauxhall as a Sales Manager. Have you got what it takes to lead an established sales department in an electrifying franchise with one of the Top 3 Automotive Retailers in the UK? If so, we would love to hear from you! The successful candidate will receive an industry leading remuneration package with access to in-house and external Manufacturer training. St Helens Vauxhall are proud to be part of the wider Lookers group originally founded in 1908, and we parallel the pedigree and outstanding heritage offered by these two incredible Brands.
As Sales Manager, you will act as a role model for customer service excellence for the team, always leading by example. You will develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too. You will be reporting into the General Manager, who has an incredible portfolio of experience in the Automotive industry, and you will be responsible for our on-site team of Sales Executives. This is an opportunity not to be missed!

You will oversee the day to day running of the showroom including vehicle valuations and sales; supervising the vehicle journey from workshop prep right through to imaging and showroom presentation. You will work alongside the divisional buyer, dedicated prep Technicians, detailers, and photography team so that you can deliver marketing standards.

• Managing the full sales process, from web inquiry to phone & showroom
• Managing staff performance from structured 121’s to training & development
• Implementing department targets and brand KPI’s
• Responsible for buying in vehicles. As well as up to date stock pricing
• Ensuring full FCA compliance within the Sales Department
• Manage and own our Customer Satisfaction

You will have prior experience in a similar premium automotive environment with a proven track record in transactional sales and delivering exceptional customer service experiences. You will be able to demonstrate experience in leading a highly motivated team and know how to get the best out of each team member.
Experience monitoring financial performance against budget and the ability to identify and address any shortfalls promptly is a must. You will need the ability to understand finance and insurance product regulations, and have excellent communication skills and the ability to influence and negotiate a sale. Due to the nature of the role, a full UK driving licence is essential.
If your skills and experience match what we are looking for, please apply today and one of the Talent Acquisition Team will be in touch.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We firmly believe that our people are our most valuable asset. We value the commitment they make to the business which is why we are continually working to provide a market leading rewards and benefits package.

• Competitive salaries with clear pay scales in place as you develop
• Generous annual leave allowance that increases with length of service
• Eligibility to join one of our colleague car plans and cycle to work scheme
• Enhanced maternity leave, adoption leave (6 months full pay) and paternity leave (2 weeks full pay)
• Critical illness cover after 2 years plus life assurance and free will writing service
• Techscheme where you can get the latest tech for less and spread the cost, eye care scheme and discounted shopping vouchers
• Employee assistance programme and free access to Smart Health giving employees and their immediate families access to 24/7 GP services to support well being

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive a driver’s licence check will also be carried out

Please refer the Job description for details