Sales Manager - Proactive

at  Marriott International Inc

Job Number 24133256
Job Category Sales & Marketing
Location Manila Marriott Hotel, 2 Resorts Drive, Newport World Resorts, Metro Manila, Philippines, Philippines VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

Business Context

• Overcome the ‘location’ challenge and build transient segment base for the hotel
• Create awareness with regards to the hotels meeting and banqueting facilities
• Implement brand standards in all sales processes
• Shift market share from the competition with specific focus on group segment

Sales and Marketing

• Account Management – creates sales strategy for account penetration
• Executes sales strategy to achieve goals
• Develops contracts and correspondence, manages opportunity details and proactively develops customer solutions
• Works independently or centrally, depending on account, with corporate business travel segment to establish appropriate business transient pricing for assigned accounts
• Proactively communicates with key stakeholder group (General Manager, Property Sales Leaders, Directors of Finance and Accounting
• Strategic Direction – works with Director of Sales and Marketing and Director of Sales on account productivity, opportunities and strategic direction
• Maintains accurate and up to date account data and reporting using account management systems

Guest Satisfaction

• Sets a positive example for guest relations.
• Establishes clear expectations for customers and the property throughout the sales process.
• Transfers accurate, complete and timely information to operating departments at the property.
• Effectively resolves guest issues that arise as a result of the sales process; brings issues to the attention of property leadership team as appropriate.
• Participate in guest satisfaction review sessions to identify areas of improvement; takes ownership of results and shares recommendations to address guest service issues

Other

• Performs other duties as assigned to meet the business need