Sales Manager Retention (m/f/d)

at  Nexi Group

WHY JOIN US IN 2024?

Think of the digital tools we use daily - from virtual shopping to contactless payments. They’re shaping our future. Join us to influence the future of digital banking in an innovative environment. With our global merger, the opportunities for personal growth and collaboration are immense.

If you join us in the role of Sales Manager Retention , this is what you can expect from us

• Well-structured training for the job and constant support from your manager
• Hybrid way of working and Flexible work hours
• Home equipment allowanceEquipment needed for the role (laptop and mobile phone, including monthly mobile phone subscription)
• Private health insurance
• Healthcare cost reimbursements
• Sponsored sports activities
• Voluntary pension fund (company-sponsored retirement plan or pension)

ADDITIONAL SKILLS AND EXPERIENCE THAT WOULD MAKE YOU STAND OUT:

• You have a strong commercial and customer-oriented mindset
• You like to explore and are curious to challenge the conventional thinking and push innovation.
• As a person you are accustomed to working with transformations and change journey
  If this opportunity resonates with you, we’d love to hear from you!
  Please apply at your earliest convenience. We’ll be reviewing applications continuously and closing the position once we’ve found the right fit. We are committed to creating a diverse culture where talents from all walks of life can feel like they truly belong.
  By exploring this job opening, you’re one step closer to joining us. We’re excited to learn more about you

ABOUT YOUR FUTURE ROLE

We are looking for a sales manager to our retention team with solid experience and a proven track record. You will lead a successful team, where customer satisfaction, employee development and achieving results are highly prioritized.

Your key responsibilities in this role will be:

• Managing the retention team of +5 employees
• Motivete the sales team to achieve budget and ensure customer satisfaction
• Analyze customer data and trends to identify areas for improvement and develop targeted strategies
• Develop and manage customer retention to increase customer loyalty and reduce churn
• Collaborating with sales and marketing teams to ensure successful customer retention initiatives

• Train, coach and develop employeesMonitor customer satisfaction and enhance the customer experience

If you join us in the role of Sales Manager Retention , this is what you can expect from us

• Well-structured training for the job and constant support from your manager
• Hybrid way of working and Flexible work hours
• Home equipment allowanceEquipment needed for the role (laptop and mobile phone, including monthly mobile phone subscription)
• Private health insurance
• Healthcare cost reimbursements
• Sponsored sports activities
• Voluntary pension fund (company-sponsored retirement plan or pension

Qualifications needed to be successful in this role:

• +3 years experience in a management position in a commercial organization
• Bachelor’s degree in Economics, Marketing, Finance or Business administration
• Drive results with an analytical approach and with close attention to detail
• Proficient in Microsoft Office 365Fluent English is essential, fluent Norwegian highly desirabl