Sales Officer CH

at  Jetfly

Jetfly is a shared business aviation company based in Luxembourg on behalf of 450 co-owners. Our fleet is composed of 60 Pilatus aircraft (PC12 and PC24). The Pilatus has come to exemplify the unique combination of Swiss engineering and dedicated craftsmanship, yielding a superior flight, passenger and operator experience that is truly beyond comparison. Also a brand-new aircraft has recently joined our fleet: the Cirrus SF50, the world’s first single-engine private jet. Our company is a leader in its business and provides a high quality of service which has earned it a reputation in Europe. The headquarters is in Luxembourg at the Airport, and we employ more than 450 people.
As Jetfly continues to grow, we are looking for an energetic and motivated Sales Officer to reinforce our Sales activities in French Speaking Switzerland. We are looking for an enthusiastic and motivated individual, capable of engaging with prospective and existing UHNW customers. The role involves cultivating and enriching an existing portfolio of Jetfly Owners, however the overarching objective for this position is to establish contact with Jetfly’s target audience, generating new engaged sales opportunities for the region.

PROFILE & SKILLS:

• Bachelor level (or equivalent).
• 2 or 3 years of experience in a sales, client relationship or client hospitality position.
• French native level, with fluency in English.
• Strong ability to multi-task and coordinate multiple projects simultaneously.
• Ability to prioritize activities effectively, while ensuring a high level of accuracy.
• Autonomous, mature and with good negotiation skills, important to be able to interact over the phone and on email with High-Net-Worth Individuals.
• Demonstrating discretion and professionalism in handling confidential and sensitive information.
• Dynamic, problem solving, curious with a positive mindset and a passion for achieving goals and driving results.
• An entrepreneurial and curious mindset
• Excellent presentation and communication skills both verbally and written.
• CRM experience (Salesforce, Pipedrive or equivalent).
• Advanced PowerPoint and Excel experience.

The role is primarily office based although will include some occasional travel, mainly to the sales region in Switzerland. Duties will vary according to the daily priorities of the business however there are defined objectives attached to the sales element of the role, which is the primary focus.

Acquisition of New Leads & Meeting Generation:

• The Sale Officer will seek to establish rapport with UHNWI prospects & prospective corporations. The Sales Officer is a key member of the sales origination for Jetfly and will seek to actively generate face to face, qualified meetings for the territory Sales Director and sell Jetfly’s suite of aviation services.
• Research qualified prospects throughout the designated market by reading local and national business press, industry insights, utilizing research tools and identifying sources of qualified data in order to identify prospective future Jetfly customers.
• Send brochures to new researched leads and to existing prospects in the Sales CRM.
• Conduct telephone & email prospection to gain the rapport and trust of prospective customers and their office managers.
• Schedule qualified meetings for the Sales Director.
• Manage and maintain the sales CRM (Pipedrive), adding new leads and their respective contact information to ensure a healthy data set for prospect and marketing communications.

Client account management:

• Prepare client memos including flight statistics and aircraft valuations.
• Proactive updates of proposals, Owner profiles and bios.
• Handle novations, direct debit mandates or write contractual addendums.
• Follow-up contract termination dates and flight overtime to inform Sales Director of upselling opportunities.

Administrative tasks:

• Prepare flight calculations to estimate the pricing and define the flight need for prospects.
• Proposal generation+ Meeting Organization (Material preparation).
• Request flight studies in cooperation with the feasibility department.
• Represent the region on behalf of the Sales Director within the Luxembourg Head Office.
• Preparation, calculation and monitoring of demo flights in close cooperation with all relevant departments.
• Preparation of contracts, addendums and managing the signature process.
• Preparing of onboarding documents for new clients by collecting all needed information and share them with all relevant departments.
• Prepare proforma Invoices for aircraft share and deposit in cooperation with accounting.
• Prepare documents for aircraft registration and collect signatures from clients and Jetfly.
• Occasionally request charter flights.

Market Analysis & Marketing:

• Support preparing the yearly action and marketing plan for the French & Benelux & Monaco French speaking Swiss market.
• Support preparing and organizing events, including representing to the market on the Jetfly stand.
• Create event follow-up emails and other short promotional documents as requested by the director.