Sales Operations Analyst

at  SYSCO FOOD SERVICES

SALES OPERATIONS ANALYST

Reports To
Sales Operations Manager
Location
Edmonton, Calgary, or Winnipeg
Type
Full-time Salary
Closing Date
August 6, 2024

QUALIFICATIONS/SKILLS/JOB REQUIREMENTS (ABOUT YOU):

• 5 years’ experience managing and analyzing large data sets
• 2+ years’ experience in a sales support business-to-business professional role
• Completion of post-secondary education
• Solid analytical problem-solving skills, including familiarity with analyzing reports & deriving insights from data
• Strong financial acumen and ability to properly plan and execute business plans
• Demonstrated ability to apply business financial knowledge to support growth and to provide meaningful analytics
• Strong communication and interpersonal skills and ability to work with and influence a variety of key stakeholders
• Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth
• Intermediate proficiency in Microsoft Applications Suite (Word, Excel, PowerPoint, Outlook)
• Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time
• Proactive, self-directed, with the ability to structure a weekly schedule to be successful.
  Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.
  External candidates submit cover letter & resume via www.sysco.ca/careers

ROLE:

This role is an elevated analytical and strategy role to support the Sales Operations Manager and Directors on growth and customer experience strategy leveraging market share/360/customer insights data. This role will also be responsible for various duties to assist sales leadership with company sales growth.

ROLE RESPONSIBILITIES:

• Responsible for reporting and analytics to support the coordination and execution of corporate, market, or region initiatives
• Provide insights and analytics to support the execution of the region’s key initiatives and increase sales productivity by simplifying processes and tools
• Assist in the development and reporting of key performance metrics to help drive increasing Sales productivity
• Assist with annual planning and monthly forecasting processes to support sales leadership team
• Analyze performance and productivity data to support coaching/performance management efforts carried out by regional sales leaders
• Understands key metrics to include outside data, year over year performance and run rates in relationship to overall company goals with a bottom up approach
• Works directly with Sales leadership on business-critical reporting needs
• Extract data sets and perform analysis to support sales pipeline management, resource coverage, and customer retention efforts on a weekly/monthly/quarterly basis
• Manage, resolve and route CRM related issues/requests from sales associates
• Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts (CRM platform)
• Maintains reports tracking standardized sales process, standardized KPIs, and executive dashboards
• Learns quickly when facing new challenges; thrives on fast-paced environment
• Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
• Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
• Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
• Perform other duties as assigned.