Sales Operations Analyst

at  VitalPath

Requirements

• Bachelor’s Degree in business, engineering, or a related field
• Proven experience in sales operations within a contract manufacturing or related industry
• Knowledge of manufacturing processes and supply chain dynamics
• Excellent analytical, communication, and negotiation skills
• Detail-oriented with a focus on data accuracy and integrity
• Proficient in using CRM tools, preferrable Salesforce, relevant to contract manufacturing
• Ability to collaborate effectively within cross-functional team

• Analyze and refine sales processes and overall customer journey to improve efficiency and effectiveness.
• Collaborate with sales, R&D, and production teams to ensure smooth handovers and execution of opportunities.
• Implement best practices for pipeline success.
• Develop and execute initiatives designed to optimize sales team efficiency and productivity.
• Partner with Marketing to develop top of funnel process and automation for lead follow up and nurturing.
• Complete knowledge and experience with forecasting and opportunity management as well as analytics in Salesforce.
• Oversee the collection and analysis of sales data related to contract manufacturing projects.
• Utilize CRM tools to track and report on key performance indicators (KPIs) specific to contract manufacturing.
• Provide insights and recommendations based on data analysis.
• Manage and optimize the use of technology tools related to contract manufacturing, including CRM systems.
• Develop an optimized customer journey process with CRM, utilizing automation where appropriate, to enable business decision-making based off of pipeline data.
• Provide training and support to the sales team on the use of relevant technologies.
• Ensure data integrity within systems.
• Other duties as assigned.

Requirements

• Bachelor’s Degree in business, engineering, or a related field
• Proven experience in sales operations within a contract manufacturing or related industry
• Knowledge of manufacturing processes and supply chain dynamics
• Excellent analytical, communication, and negotiation skills
• Detail-oriented with a focus on data accuracy and integrity
• Proficient in using CRM tools, preferrable Salesforce, relevant to contract manufacturing
• Ability to collaborate effectively within cross-functional teams

Benefits

• Comprehensive, Low Cost Health and Dental Insurance Plans Available
• Vision Insurance
• Health Savings Account with company contribution
• Short and Long Term Disability
• Supplemental insurances (short term disability, AD&D, life insurance, and more)
• Paid Time Off
• Sick Time Off
• Paid Holidays
• 401K with company match
• Competitive compensation
• Opportunities for career growth and advancement

VitalPath is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. VitalPath participates in E-Verify.
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