Sales Operations and Systems Director

at  DeepL

MEET DEEPL

DeepL is a global communications platform powered by Language AI. Since 2017, we’ve been on a mission to break down language barriers. Our human-sounding translations and intelligent writing suggestions are designed with enterprise security in mind. Today, they enable over 100,000 businesses to transform communications, reach new markets, and improve productivity. And, empower millions of individuals worldwide to make sense of the world and express their ideas.
Our goal is to become the global leader in Language AI, building products that drive better communication, foster connections, and make a real-life impact. To achieve this, we need talented individuals like you to join our exciting journey. If you’re ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination.

The Sales Operations Director is a strategic leader responsible for optimising the performance of the sales organisation within a fast-growing business. You will partner cross-functionally with go-to-market and business technology teams in defining and executing DeepL’s strategic priorities. You will lead the Sales Operations team to drive data-driven decisions, improve sales processes, and maximise revenue growth. The ideal candidate will have a deep understanding of the Salesforce Platform, strong project management skills, and the ability to collaborate cross-functionally to enable the sales team’s success.

• Define the strategic roadmap and growth opportunities to drive seller productivity through increased active selling time and simplified process automation.
• Own, manage, and implement projects to drive the Sales Operations business objectives including: platforms & tools, process optimisation, and policy improvement.
• Communicate effectively with leadership, including, but not limited to, written business cases, presentations, and project plans.
• Partner with Sales Enablement to ensure awareness, knowledge, adoption of the platform and ways of working.
• Process Optimization: Identify inefficiencies in the sales process and implement process improvements and best practices to streamline workflows and enhance sales effectiveness.
• Budget Management: Manage the sales operations budget, including tools and technologies that support sales effectiveness.
• Data Governance and Compliance: Ensure data privacy, security, and compliance standards are met across all sales operations processes.
• Ensure that the team are sales tools “experts” (Salesforce Sales Cloud, Analytics, Salesloft, etc) to enable high tool adoption and valuable usage across the Sales and Customer teams
• Demonstrate excellent leadership qualities and values, encouraging teamwork & collaboration.
• Attract, develop, and retain great talent and build a team culture with a positive, solution-oriented, and growth mindset.