Sales Operations Assistant

at  Sime Darby

Company :
Vantage Automotive Limited
Provide retail sales support for the following:

Showroom Cars (On-Showroom Display)

• Receive and update car arrival in GDMS
• Check conditions of VRN cars for suitability for retail
• Verify the validity of agent warranties and balance of free servicing
• Ensure all cars on-showroom display meet our set standard (ie. display, cleanliness, and technical)
• Accountability of Delivery Packs (2 master keys, Owner Manual and Service Booklet)
• Liaise with agents and external vendors for reconditioning/bodywork requirements
• Ensure good turnaround time from reconditioning to showroom display

Sold Cars

• All Sales Consultants add job requests
• Plan PDI Schedule based on KPI of 7 days from SOLD to DELIVERY
• Perform tyre and battery checks and ensure checklists are duly filled
• Follow up readiness/timeline for all add job requests
• Daily update of shared folder PDI progress
• Ensure the car is groomed for delivery
• Hand over delivery packs to Sales Consultants

Others

• Generate Purchase Order amount accurately and promptly for superior approval
• Attend to all Purchase Order required from PML, QL, external vendors, and Accounting Department
• Arrange STA inspections for road tax renewals
• Maintain the accuracy of vehicle locations
• Conscious of cost savings by sourcing suitable parts from export cars if required
• Ensure accurate number plate ordering
• Aftersales (delivery) services
• Accountable for all loan cars and forms
• Participate and support all sales events
• Ensure accurate parts ordering from the PML/QL Parts department, if any.
• Ensure accurate number plate ordering
• Plan and manage movement of cars in the reconditioning chain, liaising with external vendors/suppliers and PML / QL aftersales department
• Plays a key part in forecasting showroom stock levels, stock profile and delivery times (KPI of 7 days)
• Undertake to support the smooth and efficient operation of reconditioning chain processes
• Monitor quality, quantity, cost, and efficiency of stock movement
• Liaise and negotiate with customers and suppliers
• Project management such as ensuring showroom / cars are ready for audit and Sales / Carnival events

Requirements:

• Class 3 Driving License is a must
• Proficiency in Excel and Words preferred
• Fluent in English with prior technical knowledge in automotive industry is a plus

Please refer the Job description for details