Sales Operations Associate

at  Germfree

Job Overview: You’ll be part of the leading experts in environment that pride themselves on grit, integrity, ownership, and innovation. Germfree prides themselves on engineering and developing innovative solutions that make an impact out in the real world. You will be assisting with sales operations for the Sales Division.

Responsibilities and Duties:

• Assist with preparation monthly Sales/Marketing meetings and provide metrics demonstrating sales performance for quotations, lead generation, YTD sales and forecasting (Monthly)
• Support daily Sales operations process by working directly with the sales team to ensure implementation and capture of all elements of the selling process with data captured and recorded within the CRM
• Enter/review Customer Leads and Sales Order into the CRM as needed and verify for accuracy
• Enter Sales Orders into ERP
• Communicate clearly and effectively with prospective customers by telephone or email or live chat as needed
• Ability to receive incoming customer calls and make Project related calls to existing customers
• Provide education regarding Germfree products and associated regulations
• Work cross-functionally with Marketing, Accounting, Manufacturing, Quality and Engineering
• Overseeing overall sales process (lead to PM hand off)
• Ensuring accuracy and compliance with CRM processes and procedures
• Other reasonably related duties

Required Skills and Abilities:

• Demonstrated computer proficiency, including Microsoft Office Suite
• Team-oriented to achieve company objectives
• Strong interpersonal and communication skills (listening, speaking, writing, grammar)
• Professional manner demonstrated both in person and on telephone
• Ability to understand technical knowledge and communicate same to prospects
• Excellent analytical and problem-solving skills
• Ability to sit for extended periods of time at a desk while using the computer and telephone
• Basic math skills and calculator use

EDUCATION AND EXPERIENCE:

• Sales admin/coordinator experience
• Experience with Salesforce suit preferred
• Experience with Global Shop ERP is a plus
  Supervision Required: Minimal
  Supervisory Responsibilities: None
  Why You’ll Love Germfree: We want to make sure that you can expect excellence from us as well, and so we provide the best work environment possible to allow you to love what you do. As stated before, we will give you everything you need to succeed, and will also motivate you to push yourself in new and positive ways. Whether this is meeting new people, working on projects you are passionate about, or innovating a process – we will help make it happen. A super hardcore work ethic, talent for building things, common sense & trustworthiness are required. At Germfree, you will get out exactly what you put in, and we know you can excel with us

• Assist with preparation monthly Sales/Marketing meetings and provide metrics demonstrating sales performance for quotations, lead generation, YTD sales and forecasting (Monthly)
• Support daily Sales operations process by working directly with the sales team to ensure implementation and capture of all elements of the selling process with data captured and recorded within the CRM
• Enter/review Customer Leads and Sales Order into the CRM as needed and verify for accuracy
• Enter Sales Orders into ERP
• Communicate clearly and effectively with prospective customers by telephone or email or live chat as needed
• Ability to receive incoming customer calls and make Project related calls to existing customers
• Provide education regarding Germfree products and associated regulations
• Work cross-functionally with Marketing, Accounting, Manufacturing, Quality and Engineering
• Overseeing overall sales process (lead to PM hand off)
• Ensuring accuracy and compliance with CRM processes and procedures
• Other reasonably related dutie