Sales Operations Coordinator

at  Marriott International Inc

Job Number 24181566
Job Category Sales & Marketing
Location W Rome, 26/36 Via Liguria, Rome, Italy, Italy VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
W Rome is currently casting for a Sales Operations Coordinator. Reporting to the Director of Sales, the role is responsible for coordinating and organizing all banquets, events and meetings on property.
We are on the hunt of extraordinary passionate hospitality Talents who will be ready to join us as soon as possible.

ABOUT US

W Rome redefines the luxury hotel scene of the Eternal City through its informal yet impeccable Whatever/Whenever service and trademark high energy. It is the perfect match for the duality of the Italian, between reverence for tradition and defiance of expectations, a magnetic social hub shedding light on the future of the Eternal City.

• Manage event timelines, liaise with B&F and other departments, overseeing event setup and breakdown, and address any issues that arise during the event.
• Plan and coordinate all aspects of banquet events.
• Communicate with clients to understand their event needs and preferences.
• Ensure very clear and smooth communication with clients and with hotel operations
• Create detailed event timelines and schedules.
• Coordinate with a variety of departments such as and not limited to rooms, kitchen, banquet operations, restaurants and bars to maintain highest service and B&F standards while maximizing profits through outstanding customer service.
• Oversee event setup and breakdown and ensure all event details are executed according to plan.
• Provide exceptional customer service to clients and guests.
• Work closely with the sales team to secure new business.
• Maintain accurate records of all events.
• Conduct post-event evaluations to identify areas for improvement.
• Handle multiple events simultaneously.