Sales Operations - Corporate Trainer

at  Russell Cellular Authorized Verizon Dealer

Why Russell Cellular?

Starting pay is $17 hourly!

• Health, dental, vision, and life insurance as well as paid sick days and company holidays
• Employer matched 401K after 1 year
• Listed in Inc. 5000’s Fastest Growing Private Companies in America for 9 consecutive years and inducted into the Inc. Hall of Fame in 2018
• Employee Assistance Programs
• 750+ locations in 43 states employing 2,600+ employees
• Verizon Sales discounts and incentives
• Opportunity for growth and advancement through training
• Flexible scheduling
• Community involvement opportunities

What will you do in your role?

• All New Hire and Promotional training that will be housed within the virtual platform
• You will assign tasks and follow up daily with all of the team members in your area
• Collaborate with learning/training teams and subject matter experts to develop learning solutions

Duties

• Develop and maintain knowledge of Russell Cellular and Verizon products and services.
• Host and Facilitate all assigned trainings and webinars
• Assist in the development and implementation of training paths in our LMS
• Collaborate with and assist the Sales Operations, Training, and L&D teams
• Assist in creating new training initiatives and support their implementation
• Work with multiple personalities at one time and encourage engagement, collaboration
• Provide feedback on projects/training initiatives for training programs
• Assist with updating and refreshing the training curriculum for ongoing training
• Maintain a dashboard of all project statuses, completion goals, backlog items
• Proof learning documents and resources, including reports
• Help users troubleshoot issues with the webinars platform
• Drive engagement in the systems and ensure measurement across your area/company
• Demonstrates a flexible, adaptive, and responsive approach to the needs of the learner
• Engage in continual learning to strengthen personal knowledge

SKILLS NEEDED FOR POSITION:

• Extremely positive and optimistic outlook each day.
• Ability to work independently while still working on team goals.
• Knowledge of training LMS and systems utilized within RC for various follow-up and communication needs.
• The ability to recognize when adjustments might need to be made due to confusion related to the training path.
• Ability to collaborate and negotiate while providing suggestions and perspective are all strong needs for this position.
• Correct grammar, punctuation, and attention to detail are a must.
• Wireless sales experience in a retail environment
• Experience in fast-paced learning and development or training role where you are tasked with using data to drive decisions to create and implement learning strategies
• Knowledge and understanding of curriculum and learning development
• Ability to design, develop, and deliver new hire training curriculum and other courses
• Excellent verbal and written communication skills with high-level presentation skills
• The love of coaching and teaching others to reach their full potential
• Sense of humor, positive, collaborative, outgoing, and flexible
• Organized, resourceful, creative, focused
• Digital technologies knowledge or willingness to learn
• Experience with designing, coordinating, and providing development to others
• Self-starter with strong decision-making and problem-solving skills
• Be willing, open, and honest at all times
• Coachable, adaptive, and improvisational
  Russell Cellular is a Verizon Authorized Retailer that has been in business since 1993. We are a part of Verizon’s Major program and were awarded Verizon Wireless Partner of the Year for 2018. With over 750+ locations, across 43 states, and 2,600+ team members, our mission is to provide the best wireless experience to every customer, every time. As you will be the face of our team, we will offer you uncapped earning potential and opportunities for advancement.
  Come and join us and be a part of the Russell Cellular success!
  Equal Opportunity Employer Statement
  Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
  This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time

What will you do in your role?

• All New Hire and Promotional training that will be housed within the virtual platform
• You will assign tasks and follow up daily with all of the team members in your area
• Collaborate with learning/training teams and subject matter experts to develop learning solution

Duties

• Develop and maintain knowledge of Russell Cellular and Verizon products and services.
• Host and Facilitate all assigned trainings and webinars
• Assist in the development and implementation of training paths in our LMS
• Collaborate with and assist the Sales Operations, Training, and L&D teams
• Assist in creating new training initiatives and support their implementation
• Work with multiple personalities at one time and encourage engagement, collaboration
• Provide feedback on projects/training initiatives for training programs
• Assist with updating and refreshing the training curriculum for ongoing training
• Maintain a dashboard of all project statuses, completion goals, backlog items
• Proof learning documents and resources, including reports
• Help users troubleshoot issues with the webinars platform
• Drive engagement in the systems and ensure measurement across your area/company
• Demonstrates a flexible, adaptive, and responsive approach to the needs of the learner
• Engage in continual learning to strengthen personal knowledg