Sales Operations Executive

at  Oracle Car Finance

Oracle Car Finance are the UK’s number one broker for prestige, sports and classic cars and due to a substantial growth period, we are looking for a Sales Operations Executive to join our expanding team in our Knaresborough Head Office. This role will play a vital part in providing operational support to our customers, sellers and lenders.
As a Sales Operations Executive you will help in exceeding our customers’ expectations by, delivering industry leading customer service from Acceptance to Delivery. We are looking for the most ambitious and dedicated people to join our team.

A BIT ABOUT YOU

• You will be customer focused, self-motivated, with an eye for detail and ready to accelerate your career in a fast-paced operations role
• You will be a perfect blend of competitive and team player
• You won’t be afraid of picking up the phone and having great conversations with customers and sellers, showing tenacity to push through deals at a fast pace
• You will be looking for a company with a great culture and supportive team
• You will be extremely organised, and a great multi-tasker
• You will be proactive and a good problem solver
• Having worked in a FCA regulated environment
• Experience of the motor trade is desirable

• ​Exceptional organisation skills, ensuring your customers’ loan agreements are being progressed to meet the customer’s targeted delivery date for their car
• Pro-actively contacting customers to ensure their loan documentation is returned quickly and that it is accurate and complete
• To grow, nurture and expand your relationship with the customers you are supporting building our 5-star Trustpilot rating
• Use our in-house CRM system to provide operational support for customer enquiries ensuring issues are resolved quickly and efficiently