SALES OPERATIONS MANAGEMENT COORDINATOR

at  KALAM MART PTE LTD

• Serves as a liaison and primary point of contact for clients and stakeholders regarding the delivery and evaluation of contracted training. Stakeholders include clients, college staff and instructors.
• Coordinates projects supporting the delivery of contracted training including class and instructor scheduling, and tracking time for instructors.
• Initiates and coordinates the renewal of repeat contracts in collaboration with CLIMB sales staff.
• Drafts and reviews contracted training proposals for new and existing clients.
• Sets up sales appointments and follows up with clients and potential clients in collaboration with CLIMB sales staff.
• Develops positive working relationships with college departments; interacts with college staff regarding planning, coordinating and requesting services.
• Responsible for reporting project status on all open contracts to internal and external stakeholders.
• Recommends process improvement and works to create efficiencies within the assigned area.
• Utilizes CRM database to track contracted training project status.
• Works with accounting staff to track contracted training project costs and create budget statements.
• Liaises with CLIMB marketing staff in support of trainings and/or events.
• Assigns and oversees the work of classified staff and provides input regarding performance evaluations.
• Performs other related duties as assigned.

Please refer the Job description for details