Sales Operations Manager (m/f/d)

at  Cardino

Join Cardino, a German startup launched in 2022 that’s making waves in the used EV market. By facilitating easier buying and selling of used electric vehicles, we’re not just driving commerce but also propelling the energy transition toward sustainability. Our elite team hails from Berlin’s startup scene with experience at McKinsey, BCG, Rocket Internet, Razor Group, Cosuno, Delivery Hero, HeyCar, and Auto1.
As a Sales Operations Manager, you will oversee and optimize our sales processes, implement and manage CRM systems, and coordinate external contractors such as agencies. You will leverage your leadership skills, data-driven mindset, and process optimization expertise to ensure smooth and efficient sales operations in fast-paced environments.

REQUIREMENTS

• Experience: Minimum of 5 years in sales operations, with proven experience in CRM (e.g., HubSpot, Salesforce, Zendesk Sell) implementation, process optimization, and managing external contractors/agencies
• High-Paced Environments: Previous experience in fast-paced workspaces such as startups, consulting, or tech
• Process Automation: Hands-on experience with no-code automation tools or similar technologies for optimizing workflows
• Stakeholder Management: Strong collaboration and communication skills to work closely with other sales team members
• Contractor Management: Experience managing external teams, including freelancers and agencies

• CRM Implementation: Lead the implementation and optimization of a new CRM system (e.g., HubSpot, Salesforce, Zendesk Sell) to enhance sales and customer management
• Contractor Management: Oversee the sourcing, onboarding, and management of contractors and agencies, ensuring smooth collaboration and results delivery
• Sales Process Optimization: Design, implement, and scale sales processes using no-code automation tools (e.g., Airtable, Make) or collaborating with business automation managers to drive operational efficiency
• Team Collaboration: Work closely with the sales operations team, manage KPIs, and drive team performance through effective collaboration and strategy development
• Data-Driven Sales Management: Use data and KPIs to guide decision-making, optimize sales processes, and enhance overall sales performance