Sales Operations Manager

at  Mastermover

Company: MasterMover
Location: Ashbourne, Derbyshire
About MasterMover: MasterMover Ltd is a leading global provider of innovative material handling solutions. With a focus on electric tugs and automation, we empower industries to enhance productivity and safety. Our cutting-edge products are used by businesses worldwide to streamline and improve workplace efficiency. With our global operations in the UK, USA, France and Germany and our extended network of dealers and territory managers, we have an exciting future ahead, so you might want to take a closer look.
Role Overview: We are seeking a dynamic and results-driven Sales Operations Manager to lead in optimising our sales operations processes, ensuring efficient and effective support for the sales team by analysing sales data, managing sales tools and technologies, and collaborating with various departments to enhance overall sales productivity and performance. This is a key leadership position that requires excellent management skills and a passion for driving performance through data-driven insights.

QUALIFICATIONS:

• Proven experience in sales operations or a similar role.
• Demonstrable track record of optimising sales processes and improving sales performance.
• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
• Proficiency in CRM systems (ideally HubSpot) and sales analytics tools.
• Excellent communication and interpersonal skills.
• Strong organisational skills with attention to detail.

• Develop and implement sales operations strategies and processes to improve the sales conversion performance
• Analyse sales data to identify trends, opportunities, and areas for business development
• Manage and maintain sales tools and CRM systems to ensure accurate and up-to-date information.
• Manage the team’s sales forecasts and targets.
• Create sales performance metrics and KPI’s
• Deliver excellent customer service through continuous improvement
• Identify individual training needs and implement personal development plans
• Develop a collaborative customer-focused team