Sales Operations Manager - Reducer

at  Shockwave Medical

Shockwave Medical is a fast-growing medical device company focused on revolutionizing the treatment of advanced cardiovascular disease. With the recent acquisition of Neovasc and their innovative Reducer System, we are creating new opportunities for patients and physicians in the treatment of refractory angina – long-lasting, debilitating chest pain that cannot be controlled by traditional medicine or surgical procedures and affects millions of people world-wide. Together, we are working to bring these patients relief from their symptoms and hopefully improve their quality of life.

DESCRIPTION

As a Sales Operations Manager on the Commercial Operations team, you need to be highly analytical, pro-active, have a drive for excellence and proven experience as a reliable business partner within the fields of forecasting, quota setting, compensation calculations, quarterly business reviews and usage of PowerBI.

REQUIREMENTS

• Experience in sales operations or marketing operations
• Bachelor’s Degree in business / technical field, or relevant work experience
• Fluent English and native/bilingual French or German.
• Ability to speak additional European languages is a plus
• Experience in the MedTech industry is a plus
• Knowledge of MS Power Bi is a plus
• Highly organized with excellent time management skills and a strong attention to detail
• Ability to partner with key stakeholders in driving goals
• Ability to demonstrate superior interpersonal skills and to communicate with people from different backgrounds and cultures in written or verbal communication
• Ability to manage multiple priorities and projects in a fast-paced environment with shifting and often conflicting priorities and demands
• Self-motivated, self-learning, pro-active and able to work with minimal supervision

• Provide sales insights to the sales management and their teams enabling data driven decisions
• Lead forecasting process and build/maintain forecasting model
• Create quarterly business reviews
• Engage in frequent interaction with sales, customer service, finance, and commercial operations teams to assist with questions, process improvements, and strategic decisions.
• Lead quarterly compensation and quota processes
• Support consignment / trunk stock inventory management, including reconciliation audits and reporting
• Contribute to various day-to-day activities and manage projects within the commercial operations and other departments as needed.
• Self-direct and prioritize incoming requests for analysis projects. Conduct analyses and provide reports as required from our Sales and Marketing team