Sales Operations Manager

at  University of Warwick

Location
University of Warwick Campus, Coventry
Department
Warwick Business School
Position Type
Full Time, Permanent
Salary
£46,485 to £55,295 per annum
About the Role
For informal enquiries, please contact Isabel Wood (Operations Director (Executive Education)) at Isabel.wood@wbs.ac.uk.
Warwick Business School (WBS) is a world-class business school at the heart of an outstanding university. We are looking for a driven and experienced Sales Operations Manager to join our Executive Education team.
In this role, you will lead on our tendering, proposals and contracting activities and manage and maintain Executive Education’s usage of the School’s CRM platform. You will also be responsible for the accurate real-time forecast of Executive Education’s known and potential income, and the management of and reporting on the section’s custom programme pipeline. For more information about the duties and responsibilities please see the job description.
As the Sales Operations Manager, you will play a crucial role in shaping the future of our Executive Education section. Your work will directly influence the success of our business development efforts and the overall growth of the school. At WBS, you will work alongside a team of dedicated professionals who are passionate about education and business. Our collaborative culture encourages innovation and continuous improvement.
We will consider applications for employment on a part-time or other flexible working basis, even where a position is advertised as full-time, unless there are operational or other objective reasons why it is not possible to do so.
About You
You bring significant commercial experience in a similar role and have a proven track record of providing high levels of customer service in a B2B environment, ensuring client satisfaction and fostering long-term relationships. You are experienced in working on tenders and e-tender submissions, showcasing your ability to manage complex proposal processes and contribute to securing new business opportunities.
You possess strong financial forecasting skills, enabling you to provide accurate and insightful financial analysis and support strategic decision-making. You have experience in contract review and appraisal, ensuring that all agreements are beneficial, compliant and processed in a timely manner.
You demonstrate strong resilience, flexibility, and a proactive, growth mindset, thriving in a fast-paced environment and managing multiple priorities under tight deadlines.
Your excellent written and verbal communication skills enable you to articulate complex ideas clearly and persuasively to various stakeholders.
About the Department
Warwick Business School (WBS) is a world-class business school at the heart of a world-class University, challenging assumptions and championing business as a force for good. From the pioneering research we undertake, to the students we help to shape, we are for the Change Makers who will impact the world for the better.
We were the first UK business school to be triple accredited by the major bodies (EQUIS, AMBA, AACSB) and our courses consistently rank highly – view all of our rankings here.
However, we’re more than our rankings and we’re proud to be different. We’re down to earth and approachable, and we want WBS to feel like home to our students, our staff and our alumni community. We look to provide a stimulating and fulfilling work environment for all. One where you will feel supported and encouraged to grow professionally; developing your knowledge, skills, confidence and career.

OUR CORE VALUES

• We challenge, we embrace different perspectives, and we think creatively to build our future.
• We’re open to different perspectives, talking to stakeholders, listening to feedback, embracing change and pushing forward for the better.
• We’re not satisfied with standing still, and never stop looking for ways to improve. Constantly evaluating, we don’t stop when we’ve achieved one thing; we use all of our initiative, drive and resourcefulness to achieve more.
• At a world class university and a globally recognised business school, excellence is a given. There are no half measures at WBS.
  About the University
  Born in the 60s with a mindset of boldness, imagination and collaboration, the University of Warwick is a world-leading research-intensive university with the highest academic and research standards. We’re one of the world’s top universities, ranked 67th in the world and 10th in the UK, with 92% of our research assessed to be ‘world leading or internationally excellent’*.

You’ll be joining a diverse, innovative and globally connected community committed to igniting real world progress. Here at Warwick, we offer you opportunities to follow your ambitions as long as you bring the energy and determination to succeed.

• QS World University Rankings 2024

** Research Excellence Framework 2021
How to Apply

Please refer the Job description for details