Sales Operations

at  MSCI Inc

Job Description - Sales Operations (2400012N)
Job Number: 2400012N
Requisition Title : Sales Operations
Description :

POSITION OVERVIEW

Sales Operations offers critical, strategic and day-to-day support to the Sales Coverage Team and is actively involved in all aspects of the business across all functions and regions. The team is responsible for the preparation and approval of a wide range of legal documents, provides controls to ensure correct booking of sales revenues via Salesforce.com and is also responsible for ensuring timely delivery of data to MSCI’s clients.

SPECIFIC KNOWLEDGE AND SKILLS

• Studying degree in Business, Finance, Administration or related field. (6th semester or above)
• Excellent English communication skills are essential.
• Knowledge of Microsoft Office Programs
• Excellent interpersonal and communication skills, outgoing and confident.

DESIRED EXPERIENCE

• Experience with Customer Service and working with multi-functional teams

DESIRED QUALIFICATIONS

• Strong organizational skills with the ability to multi-task.
• Investigative and creative approach to problem solving
• Strong attention to detail.
• Highly motivated with the ability to work independently, with initiative and to demonstrate ownership for projects.
• Proactive personality
• Salesforce.com knowledge is a plus.

• Ad-hoc reports needed during quarter end and on a weekly basis.
• Manage and work with Salesforce for queue management of cases and other vendor platforms.
• Permission and set delivery of products, data, and software, resolves product delivery issues.
• Provide ideas for automation
• Liaison Product Management on product releases and changes.
• Work closely with the Salesforce.com Development Team on to recommend system enhancements and identify existing system issues.
• Participate in ad hoc projects