Sales Operations Program Manager

at  Pearson

The sales enablement team provides the sales team with the tools, processes, and content to drive growth and success. Partnering with the sales, marketing, product, and IT teams, the sales enablement project manager will lead implementation and operation of sales enablement tools, develop sales content, and train the sales team on effective use of those tools and content. The successful candidate must have strong organizational and communication skills and the ability to collaborate with cross functional teams. This is an exciting role for a professional seeking variety and opportunity with a growing team! This position will report to the Director of Sales Enablement.

DESIRED EXPERIENCE AND SKILLS

• 2+ years of experience as a project manager
• PMP certification (preferred)
• Ability to handle multiple priorities
• Strong analytical and technical skills
• Excellent communication, writing and presentation skills
• Positive and proactive team player
• Establishing metrics and tracking the impact of enablement initiatives on sales performance
• Ability to work effectively in a fast-paced environment with a variety of other departments
• Experience with developing content for variety of purposes, including project communication, process documentation, and informational/sales content
• Highly organized and detail-oriented
• Experience (or interest) in sales and marketing
• Experience with sales enablement tools like HighSpot, Seismic, and ShowPad (preferred)
• Familiarity with instructional design (preferred)

• Work with sales and enablement leadership to develop, execute, optimize, and assess enablement program
• Own project management of key sales enablement initiatives
• Manage the use of sales enablement systems
• Document requirements and define workflows
• Build a trusted relationship with the sales team
• Serve as a liaison between sales, marketing, and product teams
• Facilitate content creation and use with sales and marketing teams
• Manage internal knowledge base
• Report to management on project status and sales tool analytics
• Conduct ongoing needs assessments and gather feedback on current program stack to inform planning