Sales Operations Specialist

at  Academy to Innovate HR AIHR

Full-time · Rotterdam HQ
Do you enjoy ensuring that processes run smoothly and thrive when you can solve problems before they escalate? Are you a master at organizing data and using CRM tools to unlock sales insights that drive performance? Are you excited about taking ownership of critical sales operations tasks and helping shape the future of HR education worldwide? Do you want to be the backbone of a dynamic Sales team while collaborating with top companies across the globe? AIHR is looking for a Sales Operations Specialist. Join us and work with our Revenue Operations team to shape the future of the HR profession through our newest courses.

WHO YOU ARE

We’re looking for someone autonomous, structured, highly detail-oriented, and proactive with great stakeholder management skills. You’ll be a great fit for this job if:

• You have some experience working in a Sales operations or Sales Support role, preferably in a B2C/B2B environment;
• You are highly detail-oriented and have a strong understanding of CRM tools (Hubspot is a plus);
• You have an analytical mind and love to dive into the details of sales performance;
• A big plus is if you are familiar with the winning by-design methodology;
• You thrive in a fast-paced environment and are not afraid to take ownership of your tasks;
• You have strong (English) communication skills and are comfortable working with cross-functional teams;
• You are able to work from our office in Rotterdam for faster onboarding and coordination.

As a Sales Operations Specialist, you will be an integral part of the Operations team within our Revenue Operations (RevOps) department, reporting directly to Leonard, the VP of RevOps.

Your key responsibilities are:

• Assisting the sales team with queries, ensuring they have accurate information to close deals and bill contracts;
• Managing vendor registration and supporting the Purchase Order process;
• Ensuring accurate data flow in Hubspot for our B2C business, maintaining and enriching datasets for better reporting;
• Generating daily/weekly sales performance reports such as pipeline summaries, team performance, and revenue forecasts.