Sales Operations Specialist - CCA

at  TD SYNNEX

JOB DESCRIPTION:

The Sales Operations Specialist for our CCA (Caribbean Central America) Organization performs an array of business-critical activities including but not limited to stock movements, allocation analysis, order prioritization and open order management.
Coordinating these efforts into a singular non-sale compensated team will provide an immediate relief of the productivity impacts facing the general sales role users today.
This position is expected to maintain the integrity of the expected sales order workflow and SLA’s, enabling the pursuit of revenue generating activities and directly enhancing the customer experience.
“Let’s Achieve Great Outcomes. TD SYNNEX is the partner that helps unlock business results for all.”

OTHER EDUCATION/CERTIFICATIONS:

• 1+ years’ experience in Procurement, Data Analyst.
• Bachelor’s degree in BA, Marketing.

DON’T MEET EVERY SINGLE REQUIREMENT? APPLY ANYWAY.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity, and inclusion.
If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply.
You may be exactly the person we’re looking for!

DON’T MEET EVERY SINGLE REQUIREMENT? APPLY ANYWAY.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for

• Open Order Management- Enters orders into the system.
• Reviews orders, research, and ensures that orders meet requirements.
• Contacts Sales teams to review orders, request status on orders or request additional information for orders.
• Reviews open orders, analyzes their status, and determines if valid open order.
• Makes determinations as to when and what orders to cancel and cancel orders in the system.
• Business Workplace - System for electronic orders get stuck.
• Monitors orders, research orders “stuck” in the system, and follows through to ensure resolution of the order.Order Prioritization
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• Update orders with priority levels to ensure higher placement in the first in first out queue.Product Movements/Stock Allocation

• -Reviews stock and determines stock allocation/availability.
• Remove stock from holding or directed orders to awaiting customer confirmed PO order for shipment.Sourcing Logic
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• Analyzes orders trends and makes recommendations to sales team on trends that may have a negative impact to the business and the customer.

• Product Availability-Evaluates product availability against orders.
• Provides feedback and recommendations to the sales team on inventory.Fixed usage code applications
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• Notify sales teams/management of required actions

• Makes determinations if usage codes should be changed and determines if a new code needs to be added.
• Performs additional duties as assigned
• Meets attendance and punctuality standards
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.