Sales & Operations Support Specialist

at  Fujifilm

SUMMARY:

As the Sales & Operations Support Specialist, you will oversee the daily management of sales orders and provide necessary presale support. Your role includes optimizing processes and managing projects to meet the needs of both internal and external stakeholders, including customers, the sales team and other departments. Success in this position involves streamlining order management processes and workflows to eliminate data and system inefficiencies. You’ll be responsible for defining functional responsibilities to ensure timely and accurate order fulfillment, while maintaining a high standard of integrity to minimize manual corrections. Additionally, you will become proficient in the Quoting Tool, testing new releases, and offering support to Sales and Sales Operations teams.

KNOWLEDGE/EXPERIENCE:

• Bachelor’s degree or equivalent work experience preferred.
• 5 - 7 years sales administration, order entry, and sales operations with broad background in daily operations (sales order entry, sales returns, scheduling, billing, material transfer requests, inside sales etc.).
• Knowledge of international business logistics as it relates to order management, shipping, and billing.
• Experience collaborating with cross-departmental teams
• In-depth functional knowledge of Salesforce is preferred

SKILLS/ABILITIES:

• Excellent written & verbal communication skills with the ability to interface at all levels within the company.
• Excellent creative thinking, problem-solving, and strategic/tactical planning skills.
• Strong understanding of business and sales processes and internal controls.
• Demonstrated experience using new tools and software systems to improve the effectiveness and efficiency of the Sales organization.
• Ability to lift 25lbs with or without accommodations
  The above information on this job description and specification has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
  FUJIFILM is committed to fair and equitable recruiting practices in accordance with the Accessibility for Ontarians with Disability Act (AODA). Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations, if needed. Members of our team will consult and create processes that provide individuals with disabilities the best possible recruitment experience

Please refer the Job description for details