Sales Performance and Program Manager
at DHL
Dhahran, المنطقة الشرقية, Saudi Arabia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 21 Jan, 2025 | Not Specified | 22 Oct, 2024 | 5 year(s) or above | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world’s most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our “Insanely Customer Centric” Team and become a Certified International Specialist!
IMPLEMENTATION OF SALES CAPABILITIES ENHANCEMENT PROGRAMS:
- Lead global initiatives and participate in global and regional projects, managing UATs locally and training the team on system/tool developments for effective outcomes.
- Ensure robust execution of Sales programs to guarantee their success and sustainability (full responsibility for the Sales programs within the country).
- Implement Sales Recruitment Guidelines from the Regional Office, ensuring adherence during recruitment of new Salespeople.
- Execute the Global Selling Process for all Salespeople and ensure compliance with standard requirements.
- Promote the implementation of the Global Selling Process and Sales Force Automation programs.
- Apply Regional Sales Targeting and Measurement guidelines, ensuring adherence.
- Establish a Sales Assessment system to guide Sales Managers in identifying development areas for their teams.
- Monitor ongoing SSE practices and measurement systems.
Responsibilities:
- Deploy relevant global tools and work to enhance the team’s commercialization efforts.
- Act as the primary point of contact for all contracts and administrative matters, as well as for Commercial for DP-DHL audits and reviews.
- Drive initiatives focused on yield improvement campaigns.
- Collaborate with the legal team to update contracts, documents, and terms and conditions.
- Oversee and analyze the Commercial team’s Daily Sales Systems Reports and Pipeline.
- Manage sales systems and tools effectively.
- Provide consultancy and advisory support to the Sales Planning & Development Manager in analyzing, planning, and implementing necessary sales resources for sales programs.
- Enhance sales effectiveness and efficiency through functional support and tools such as sales systems, processes, coaching, and training.
- Perform additional duties as requested by the SPD Manager.
- Lead, train, and coach Sales Analysts to ensure effectiveness and efficiency in their roles.
- Engage with customers to understand market dynamics and needs.
- Participate in customer presentations (QBRs) and occasionally in RFQ proposals, ensuring alignment on service expectations and solutions.
- Manage the ongoing Matrix capturing contract renewals, compliance, e-commerce penetration, QBR reports, and implementations.
- Foster a smooth, transparent working relationship between Business Support and all internal partners (Sales team, Pricing, Network).
- Keep DHL Regional and Local Management informed of relevant Regional Sales program developments within the country.
- Establish protocols and rules of engagement between departments.
- Stay updated on industry trends through participation in relevant industry organizations.
- Coordinate sales process and systems training for new recruits and refresher training for existing salespeople.
- Organize Sales training schedules for the DHL Sales Learning Centre and monitor the progress of Salespeople.
- Standardize Regional Sales Training Guidelines and adhere to Regional and Global Reporting requirements.
- Ensure compliance with Global and Regional standardization policies to align Sales Processes and Systems across the region and globe.
REQUIREMENT SUMMARY
Min:5.0Max:10.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Graduate
Proficient
1
Dhahran, Saudi Arabia