Sales Planning Manager, Americas

at  Gibson Brands Inc

The Sales Planning Manager is responsible for managing the sales and operations planning processes for the Americas Commercial team. The key mission of this role is to create, execute, and optimize reporting and analytics, enable performance management, and develop industry leading service standards for our distribution partners (DTC, DTD, Distributors).
This individual will support the overall needs of the Commercial organization by providing data analysis, go-to-market planning, and will act as a liaison between all cross functional teams.
The successful candidate will be a strategic member of the Gibson cross functional team who will drive significant impact as we mature our regional capabilities. This role will report directly to the Dealer Service and Sales Operations Director.

REQUIRED SKILLS/ABILITIES

• Shows evidence of clear analytical thinking; gets to the heart of complex problems and issues.
• Demonstrates excellent analytical skills in analyzing service, orderbook, sales, and margin metrics; thinks in terms of profit, loss, and added value.
• Follows up on clearly defined objectives.
• Develops dashboard to track and report progress against objectives (KPIs).
• Monitors performance against deadlines and milestones.
• Identifies business opportunities and maximizes growth and business development.

Customer Service

• Puts dealers and distributors first.
• Demonstrates an interest in and understanding of our customer’s service needs.
• Understands the lifetime value of partners.
• Sets high service standards.
• Listens, consults, and communicates proactively.
• Uses direct communication appropriately to enhance relationship with partners.
• Makes a strong personal impression on dealers and distributors.

REQUIRED EDUCATION AND EXPERIENCE

• 3-5 years relevant work experience in leading sales planning, commercial analytics, orderbook management, order to cash process / allocation, account master management, CRM, B2B, after sales service, and working with ERP.
• Good understanding of GTM process and working within stage/gate calendars and meeting key milestones.
• Proficiency with the Microsoft office suite (Excel, PowerPoint, Teams), data analytics and visualization platforms (Alteryx or similar), and cloud-based CRM platforms (Salesforce or similar).
• Bachelor’s degree in business, operations, or related field preferred.

ESSENTIAL KNOWLEDGE

• Results oriented, demonstrated business acumen and achieving clear, measurable goals.
• Problem solving, ability to understand a problem and create a plan to resolve and partner with team members who will help execute.
• Collaboration, demonstrated skills in building cross-functional and cross-cultural/international relationships.
• Analytical thinker, excellent analytical skills in processing, analyzing, and reporting data.
• Demonstrates ability to derive actionable insights from data and make informed decisions and improve business performance.

TRAVEL REQUIREMENTS

Periodic travel between Gibson Brands locations, to commercial events, and Key Partner meetings may be required.

PHYSICAL DEMANDS

• Standard office environment (sitting, standing, etc.)
  Nota Bene:
  The company’s job descriptions are not intended to be a complete detailed account of all expected/anticipated activities. We operate in a fast-moving and competitive global environment and therefore need employees to be flexible