Sales Receptionist / Greeter

at  Lancaster County Motors

DESCRIPTION

Primary responsibilities are to ensure a friendly and receptive environment for the customer and provide administrative functions of the sales department.

POSITION REQUIREMENTS

• High School diploma or equivalent
• Outgoing personality
• Knowledge of the English language, spelling, grammar, punctuation and numbering systems
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees
• Working knowledge of computers and Microsoft software products
• Knowledge of basic math
• Must have a valid driver’s license
• Successfully pass a pre-employment drug screen, motor vehicle and background check
  Hours: Monday, Tuesday, Wednesday, Friday 8:30AM to 5:30PM and Saturdays 9:00 AM to 5:00 PM (Thursdays and Sundays off)

• Greets and assists customers in a pleasant and professional manner and directs them to the right salesperson
• Answers multi-line telephone systems and refers calls accordingly
• Coordinates dealer trades (takes all calls and coordinating swaps/drivers etc.)
• Checks in car inventory
• Orients new employees
• Replies to customer reviews
• Provides information to the public and internal customer by mail, email and telephone
• Other duties as assigned