Sales Representative (Internal) - BUCO Kynsna

at  The Building Company

Manage Customer Service and Sales

• Process orders speedily and accurately
• Be professional, friendly, polite, and helpful to customers
• Establish customer needs clearly
• Offer product knowledge and solutions to meet customer needs
• Provide customers with accurate and up to date pricing and stock availability
• Ongoing open communication with clients regarding orders in progress
• Assist customers to the best of your ability before escalating the call
• Keep in contact with customers regarding back orders to keep them informed as to progress
• Advise customers of promotions
• Maintain up to date knowledge of products

Maintain Sales administration and reporting

• Maintain accurate records of pricing structures
• Ensure customer pricing is correct
• Provide feedback to Manager on competitor activity or any other information requested
• Escalate customer dissatisfaction on pricing, delivery complaints, quality, and timeframes
• Create product budget per each customer

Set and meet sales goals and objectives set by leadership

• Measure sales activities
• Monitor pipelines
• Improve sales close rate
• Reduce length of sales process

Build relationships with customers

• Develop meaningful relationships with customers to encourage trust and loyalty

To uphold and promote the company values and culture

• Grade 12
• 3 year’s sales experience, in building/construction environment

Please refer the Job description for details