Sales Shift Supervisor

at  IKEA

WHAT YOU NEED TO KNOW

Working at IKEA has its benefits and rewards:

• $28.64 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

• This role is Permanent, Part-time, 60hrs/fortnight.
• The internal job title for this role is Sales Coordinator.
• This role requires availability to work a rotating roster with a range of hours from 8:00am to 9:30pm, weekdays and weekends. You also have the availability to work alternating full weekends (both Saturday and Sunday).

• Supervising and coordinating the daily operation of the team.
• Support daily operational problems and reacting appropriately to urgent issues, escalating to direct manager where necessary.
• Sharing specialist knowledge of the IKEA product range, services, and tools to secure a high level of competence within the team whilst demonstrating a willingness to take on additional responsibility in this area.
• Encouraging the team to actively sell the department’s top-selling products, prioritised products, and IKEA service products to maximise sales and long-term profitability.
• Keeping the area of responsibility clean, tidy, priced, and fully stocked, and ensuring that the IKEA basic merchandising standards are always in place to give customers a positive shopping experience.
• Working closely with the Fulfilment team to ensure the SSFA Warehouse is always well-stocked, tidy and presentable.
• Analysing and adjusting sales space capacities based on system parameters (sales location management) to secure high stock availability