Sales Specialist - OR/MDRD (GTA & Ottawa)

at  Medline Industries Inc

VALUE PROPOSITION

As a leading partner in healthcare, Medline Canada’s sole purpose is Together Improving care – this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast-to-coast.

Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees. As part of our mission, we offer one of the most competitive and engaging employee experience programs in Canada, which includes:

• Collaborative work environment with highly engaged employees
• Market competitive compensation and benefits plan, including LTD & Insurance
• DPSP match program
• Annual Employee Appreciation Week
• Paid vacation and personal days
• Lifeworks® Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being
• Career growth and training programs
• Open communication with Senior Leaders
• Tailored incentives for eligible employee groups, such as home office reimbursement and Sylvan Learning Centre credit
• Employee referral program
• Education support programs
• Fitness subsidy
• Recognition programs
• Social activities
• And much more…

JOB SUMMARY

The Sales Specialist is responsible for presenting Medline products and services and promoting Medline value propositions. The primary task is to build relationships and close new business from existing and prospective clients, committing to regular customer visits and providing strong customer support within the sales process. This individual works collaboratively with the Account Managers and Clinical Resource team to become an expert in their assigned specialty portfolio and works in a consultative fashion with customers. This role covers the OR/MDRD specialty portfolio within the GTA & Ottawa territory.
Territory: GTA & Ottawa
Reports to: National Specialty Sales Manager

QUALIFICATIONS

• University / College diploma in business or related field
• 3-5 years successful sales experience considered an asset, preferably in the healthcare industry.
• Sales and work experience in Specialty Area a strong asset.
• Bilingual in French required for role supporting the Quebec region.
• Able to meet/exceed forecasts, budgets, milestones and schedules.
• Broad knowledge of the Medical Device Industry considered an asset.
• Able to guide customers through the learning curve of a novel product/procedure for both routine and complex cases.
• Excellent communication and interpersonal skills (verbal and written)
• Excellent organizational and multitasking abilities
• Able to work under pressure in an ever changing and dynamic environment.
• Able to work independently with minimal supervision
• Excellent computer skills (Excel/ MS Word/ Power Point)
• Travel as required for the role – up to 30-40% of the time.

• Implement sales strategies in accordance with organizational goals and territory targets. I would amend
• Successful acquisition of new customers/accounts; market penetration in all call points.
• Accountable to achieve or surpass Top-line Sales | Quota target within each fiscal year.
• Present and sells company products and services through customer visits both in-person and virtually.
• Assist customers in selecting products and programs best suited to their needs.
• Establish and maintains current and potential client relationships in the continuum of care.
• Expedite the resolution of customer problems and complaints in a timely manner
• Capture and objectively communicates customer needs, problems and interests with colleagues.
• Works with the Contracts team and Division leaders as necessary and proactively on tender processes.
• Become a subject matter expert in the assigned area of sales through own initiative, as well as by attending all necessary sales meetings/training sessions
• Participate regularly in both in-house and supplier product training events to stay current on Medline and competitive products.
• Participate in conventions and other sales related events to promote the Company and products.
• Engage and maintains relationships with key stakeholders, including clinical and procurement decision makers.
• Prepare for and conducts in-service education in connection with product trials
• Ensure satisfactory clinical performance of all products by identifying and resolving customer concerns in a timely manner.
• Take a lead role at the site level for all contracting and RFP processes to ensure retention of existing business and favorable positioning for new business.
• Deliver all required competition detail to assist in any national GPO RFP, if required.
• May be required to maintain Medline CRM program– with all current sales opportunities, and contact information; or maintain these opportunities within own files.
• Adhere to travel and expense budgets allocated for Geographic Territory.
• Prepare and conducts effective presentations and RFPs as required
• Complete other duties as assigned