Sales Strategy Support Analyst - Sales Administration Manager (SAM)

at  JPMorgan Chase Co

JOB SUMMARY

Join our dynamic sales team as a Sales Administration Manager. The Sales Administration Manager (SAM) is an integral part of the Home Lending Support Team and is responsible for compliance adherence, strategic project support and escalations. As a Sales Administration Manager, you will develop a strong knowledge of the home lending sales lifecycle and drive impactful results. You will train Home Lending Advisors on compliance regulations, identify and resolve complex problems, and communicate any changes to key objectives to the team. You will be responsible for working with divisional management, all levels of sales operation and support partners to address opportunity areas and strategic projects supporting improvement and growth.

REQUIRED QUALIFICATIONS, CAPABILITIES, AND SKILLS

• Cross-functional experience in an executive environment
• Ability to prioritize competing deadlines
• Unique analytical and problem solving skills
• Detail oriented with strong follow-through
• Comprehensive knowledge of mortgage and equity loan compliance and processes
• High aptitude to learn new skills and applications quickly
• Proficiency in Microsoft Office products and SharePoint
• Excellent interpersonal, verbal, and written communication skills
• Ability to adapt in high-pace sales environment
• Travel up to 5%

PREFERRED QUALIFICATIONS, CAPABILITIES, AND SKILLS

• 5 years of mortgage experience
• Knowledge of federal regulations and laws (TILA, RESPA, FACTA)
• Experience with Home Lending Client Central (HLCC) /MAX/Mortgage Express/Chase MyHome

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans

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