Sales Support Administrator

at  Online Direct

Job Title: Sales Support Administrator
Location: Remote working with 1-2 days a week in our Northampton Office
Salary: £23K - £26K DOE + Bonus
Job Type: Permanent - Full Time. 37 Hours Mon-Friday.
OnlineDIRECT provides intermediary, business and technology services for B2B brokers to access the energy market. Over the past 25 years, we’ve evolved our services to support energy brokers establish and sustain long-term, successful businesses in the industry. We pride ourselves on our inclusive culture, shared values, team spirit and dedication to excellence, a cornerstone to our success and reputation as the UK’s leading energy sales solution provider.
We are looking for a driven and detail-orientated Sales Support Administrator to play a crucial role in supporting the daily operations of our sales team while enhancing customer relationships. This role involves managing administrative tasks, resolving customer queries and providing comprehensive reporting. For the right candidate, there is potential for career growth, with opportunities to transition into a more sales-focused role.
If you are passionate about delivering exceptional customer service, thrive in a team environment and eager to grow in a fast-paced, rewarding company, we’d love to hear from you!

REQUIREMENTS:

• Previous experience in a Utilities background desirable
• Minimum of 2 years’ experience in an administrative role
• Preferably, experience in a sales environment supporting a sales team
• Highly organised with the ability to multitask and remain calm under pressure
• Ability to work independently and collaboratively within a team
• Customer orientated with a proactive problem-solving mindset
• Flexibility to adapt to changing business priorities
• A confident, friendly and professional telephone manner is essential
• Strong attention to detail and a commitment to producing high accuracy work levels
• Hardworking, conscientious and eager to grow and develop within the role

Please refer the Job description for details