Sales Support Analyst

at  Octopus Deploy

Octopus Deploy sets the standard for Continuous Delivery, empowering software teams to deliver value in an agile way. Over 4,000 organizations globally – including Ubisoft, ASOS, Xero, monday.com, Stack Overflow, NASA, and Disney – rely on our Continuous Delivery, GitOps, and release orchestration solutions.
Founded in Australia in 2012, our team of over 270 Octonauts now spans the globe. We combine high growth and big ambitions with a sustainable, balanced working environment. Our revenue has grown consistently between 30–50% every year for the past 8 years, and we’ve been profitable for 10 out of the past 11 years. Octopus now provides the industry’s most comprehensive Continuous Delivery solution for organizations operating at scale.
We’ve been remote-first since 2015 and work with an uncommon level of transparency. You can read our public handbook to learn how we work. We have a transparent approach to compensation that ensures people doing the same work with the same skill get paid the same, with well-defined career pathways. We foster a supportive, collaborative, and high-trust environment. We leave our job titles at the door and focus on doing what’s best for our customers and team. Our leaders never shy away from answering the tough questions at our all-hands calls or in 1:1s. We conduct interviews and onboarding virtually as part of being a remote-first company.
Our Revenue Operations team is looking for a Sales Support Analyst to join us in supporting our global sales team. Sales Support is an essential enablement partner to support our revenue organization through quote-to-cash and beyond. This role will work closely with the Revenue team, Finance, Legal, and our system administrators to improve processes, deliver training sessions, and support overall growth initiatives.
To help our teams work together effectively, this remote position requires you to be located within the United Kingdom.

• Serve as the trusted advisor to the Sales team on deal structure and quoting, advises the team on alternative contract options, and/or value proposition to help drive deal closure.
• Monitor the Sales Support Slack channel to provide general assistance and advice on common deal questions, Quote to Cash process, and licensing questions.
• Partner with Sales to accelerate the quoting process through operational efficiencies, training calls, and searches for enablement opportunities to support the revenue organization further.
• Partner with the Revenue Platform team to facilitate process and system improvements.
• Collaborate with impacted parties to identify solutions for common Quote to Cash errors.
• Personal Growth / Projects: As time allows, opportunities for focus on Quote to Cash process automation and improvement, identify and produce enablement content based on trending needs, and other ad-hoc opportunities may arise.