Sales Support Co-ordinator

at  Renishaw plc

Job Description
We are seeking a Sales Coordinator to manage the efficient fulfilment of customer orders and shipments. Based in Wotton-under-Edge, this dynamic and diverse role requires a range of skills and competencies as our business continues to grow and evolve. The ideal candidate will excel in customer service, possess strong communication and organizational skills, and thrive in a busy environment. This position is perfect for a self-motivated individual looking for a challenging role with opportunities for career progression. Excellent communication skills are essential for interacting with both internal and external contacts.
Salary up to £26,000 depending on experience

Responsibilities

• Support the UK Sales Managers by administering CRM, coordinating customer support, producing quotations, and qualifying leads/opportunities.
• Provide front-line technical support for customers.
• Produce quotations, coordinate customer issues relating to POs and deliveries.
• Process sales orders on Sage to support the Sales Office.
• Coordinate opportunities up to £5K and raise opportunities over £5K, following up with ASMs.
• Identify and qualify leads from enquiries/sales and identify opportunities for product upgrades for customers using obsolete products.
• Engage in proactive teamwork, support ASMs and liaise with finance on credit control.

Key requirements

• Educated to A Levels or equivalent level
• The ability to work without close supervision
• Excellent planning and communication skills
• Knowledge of Sage applications including Sales Review (but not essential)
• Proficiency in the use of all Microsoft products, including Word and Excel
• Previous experience within a corporate sales support role preferred.

The successful applicant will be organized and motivated with a positive attitude. They will have excellent communication skills, both written and verbal, and be a real team player. As the successful individual will be representing Renishaw, a service-orientated pro-active approach is essential to ensure the requirements of customers, both internal and external, are dealt with efficiently and effectively. Covering the work of colleagues whenever they are absent will also be required, as necessary.
Benefits
When you join Renishaw, we’re committing to your future career. That’s because we believe in developing our people’s skills and promoting them internally. We also offer a benefits package that’s highly desirable; including a 9% non-contributory pension, discretionary annual bonus, subsidised onsite restaurants and *coffee shops, free parking, *car sharing scheme and *24 hour fitness centres. (not available at our Castle Donington, Exeter, York & Edinburgh sites).
We also want to promote a healthy work-life balance as much as possible, so we have introduced a hybrid working policy which allows for a combination of home and office based working depending on the nature of your role. We also offer a variable working programme, 25 days holiday plus bank holidays, Life Assurance policy of 12 times annual salary, Cycle to Work scheme, enhanced maternity pay subject to qualifying criteria, Health Cash Plan, the option to join BUPA Renishaw Health Trust and an Employee Assistance Programme for employees and family.
Please click
here
for further information about our benefits.
At Renishaw we believe that our success is powered by welcoming a workforce of diverse and talented people. Through encouraging an inclusive culture, where all our employees are free to be themselves, we can achieve our core values: Innovation, Inspiration, Integrity, and Involvement.
If you are excited about the role but feel as though you don’t meet all the requirements, we would encourage you still to apply. You might just be the right person for this role or another opportunity at Renishaw.
We are committed to providing reasonable adjustments to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, or require any reasonable adjustments please contact the recruitment team on 01453 524600 or recruitment@renishaw.com.
Please click
here
for further information about diversity and inclusion at Renishaw.
Employment Type:
Permanent
Time Type:
Full time
Requisition Number:
R7300 Sales Support Co-ordinator (Open

• Support the UK Sales Managers by administering CRM, coordinating customer support, producing quotations, and qualifying leads/opportunities.
• Provide front-line technical support for customers.
• Produce quotations, coordinate customer issues relating to POs and deliveries.
• Process sales orders on Sage to support the Sales Office.
• Coordinate opportunities up to £5K and raise opportunities over £5K, following up with ASMs.
• Identify and qualify leads from enquiries/sales and identify opportunities for product upgrades for customers using obsolete products.
• Engage in proactive teamwork, support ASMs and liaise with finance on credit control