Sales Support Coordinator

at  Glory Global Solutions

EDUCATION LEVEL:

• GCSE’s and A levels or equivalent i.e., BTEC/apprenticeship
• Excellent IT capability

REQUIRED SKILLS AND COMPETENCIES

• Demonstrates the Glory Spirit Behaviours; Value Creation, Self-Starter, Collaborative, Strong Integrity, Focused on Personal Growth
• Exposure to working in a high performing sales environment
• Strong Interpersonal skills
• Experience of managing complex deliverables
• Sales skills
• Excellent at managing, setting, and meeting deadlines.
• Managing internal and external customers
• Organised and efficient
• A good eye for detail
• Excellent professional written communication skills
• Enthusiastic and willing to learn.
• Team player with a flexible attitude
• Ability to take initiative.
• Numerate and good literacy skills
• Confident telephone manner

ROLE PURPOSE

This is a new role; we are looking for a team-player to provide effective administration support to the UK Sales team and New Business Development Manager.
This role has a wide variety of tasks and learning. You will work in a busy and supportive sales team, working alongside our other departments in a growing and Investors in People Gold awarded business who value colleagues.

MAIN RESPONSIBILITIES

• Providing technical sales support and reporting on behalf of the sales team
• To provide sales support administrative functions specifically supporting the New Business Team function
• Delivering logistics, stock and contract administration for new clients and new installations scheduling
• Progressing sales initiatives alongside the New Business team – client liaison and following up with client requests
• Creating and coordinating collateral to support new business meetings
• Managing quotes and proposals on behalf of the National New Business Development Manager
• Managing lead times for stock arrivals into the UK coordinating with the Glory logistics function
• Creating reports and data on behalf of the sales team to support the client engagements
• Run the Glory GB KYC’s Process
• Checking Quotes & Proposals / ensuring correct customer pricing has been advised.
• Checking Agreements and contracts for accuracy and correctly manage the delivery of the commercials to the operations function.
• Liaise with other departments to ensure smooth transition from sales to operations.
• Update and keep accurate CRM records on behalf of the sales function.
• Ensure revenue and Order Intake data is accurately recorded.
• Checking lead times / chasing for ordered stock shipping information.
• Be the lead in providing purchase order management into Glory systems for tracking product delivery timings.
• Raising New Solution / IMAC requests on to smartsheet on behalf of the Sales Team
• Managing product codes and product solutions for new solution orders
• Tracking and reporting on stock on behalf of customers
• Creating all manual invoices with accuracy and ensuring clients receive them.
• Working with the Finance Department to effectively manage amortisation & maintenance Accruals at the start of each month.
• Ensuring other departments have the correct information from sales to progress the delivery of solutions such as new contracts.